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ACP Problems

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alt=
iz
@thescientistdubmaster
last year
17 posts
There is still problems with the ACP regardless of setting the permission to 775 .
The hosting provider says everything is working on the server

http://www.dubmusic.com/core/admin/global



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ID: 8bed10f713c3db90942f2df7b61f6edc
updated by @thescientistdubmaster: 10/04/23 07:55:42PM
brian
@brian
last year
10,148 posts
I need to know what the error is from your error log. If it is a permission problem then it is a hosting problem - not a Jamroom problem and your hosting provider is incorrect.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
iz
@thescientistdubmaster
last year
17 posts
Erro log attached
zip
cPanel - Errors.zip  •  28KB

brian
@brian
last year
10,148 posts
Yeah these are still errors from your server - not Jamroom:

[Tue Jun 13 19:24:35.539474 2023] [core:crit] [pid 8279:tid 47110593132288] (13)Permission denied: [client 185.191.171.12:37722] AH00529: /home/dubmusic/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/dubmusic/public_html/' is executable

Here's someone on Stack Overflow having the same issue:

https://stackoverflow.com/questions/20627084/permission-denied-var-www-abc-htaccess-pcfg-openfile-unable-to-check-htacces

Who is your hosting provider? This is a pretty simple issue they should have already fixed for you.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
iz
@thescientistdubmaster
last year
17 posts
I can access all other areas of JR, why can't I access http://www.dubmusic.com/core/admin/global
what on the server causing this error?
brian
@brian
last year
10,148 posts
Look for errors in the data/logs/error_log file - that is where the errors will be logged.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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