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BJ Walters
@bj-walters
10 years ago
32 posts
When testing my site I signup as a member or artist I create a user name, add my email, password, password confirmation,captcha and agree to terms click create and nothing happens just doesn't do anything. I am doing this from my phone not tried it from my PC yet. I have never had this probem before.

Any idea?
updated by @bj-walters: 12/29/14 09:14:37AM
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BJ Walters
@bj-walters
10 years ago
32 posts
I am using JR 4
brian
@brian
10 years ago
10,148 posts
Has it worked on your phone before?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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BJ Walters
@bj-walters
10 years ago
32 posts
Yes it has worked on my phone before.
brian
@brian
10 years ago
10,148 posts
Then you'll want to find out what you changed, or what templates changed to make it stop working between now and when you last know it was working.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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BJ Walters
@bj-walters
10 years ago
32 posts
I haven't changed anything. The site has been setting dormant for a year at least. I would test it and check on it every now and then worked fine. If so what template would have made it quit working.
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BJ Walters
@bj-walters
10 years ago
32 posts
What's crazy is its been almost a year since I really been on the site I started playing around with it yesterday and sign up testing as an artist or a member and it would just let me fill the information out but would never let me create account. Later on I get a proxy server error I contact JB servers and he tells me it don't use proxy server and I have asked for support but yet have received it. Somehow after that error It would not let the site load back up. All of a suddens 24 hrs later site is up again. Tried a test again as a member wouldn't let me create an account and now site want load and getting an internal server error.

Its crazy all this time Its working and I revamp with JR again and site want load and acting strange and cant get no support from my host after numerous of tickets.
brian
@brian
10 years ago
10,148 posts
If you're getting a proxy warning then something is messed up - you'll need to check your error logs, and make sure you're site has not been hacked. JBservers should be able to assist you.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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BJ Walters
@bj-walters
10 years ago
32 posts
I have many support tickets in and NO answer.
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BJ Walters
@bj-walters
10 years ago
32 posts
All this time.....It now maybe just got a virus? I checked on the site very frequently and made sure it was operating property. Yesterday this is when it all begin when I try to refresh myself with JR.
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BJ Walters
@bj-walters
10 years ago
32 posts
I just tried on PC to do a test signup and still no success!
These are my PHP error logs below:

[13-Feb-2014 12:01:34 America/Chicago] PHP Deprecated: Comments starting with '#' are deprecated in /home/sel10001/public_html/skins/Nova/cp/form.cfg on line
brian
@brian
10 years ago
10,148 posts
These are all "deprecated" warnings and do not impact the running of your site.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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BJ Walters
@bj-walters
10 years ago
32 posts
So where do I begin?
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BJ Walters
@bj-walters
10 years ago
32 posts
Any idea?
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BJ Walters
@bj-walters
10 years ago
32 posts
I hate to keep burdening you with so much, but my test email says it's sent but I receive no email. How do I make sure that the artist or member will get an email or activation email? How do i run test or fix these things when i have never messed with them. It seems like when you just leave a site sitting and you left it working, then you come back to it and it is not functioning right?
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BJ Walters
@bj-walters
10 years ago
32 posts
Ok I think I got everything working, my only thing now is when a user signs up me the ADMIN I am not receiving notification that a new user joined. I have notifications enabled and my email entered.
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
there is a section about email not being sent in the jr4 faq


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
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BJ Walters
@bj-walters
10 years ago
32 posts
Can you provide a link
douglas
@douglas
10 years ago
2,791 posts
BJ Walters:
Can you provide a link

http://archive.jamroom.net/FAQ_Server_Email_Issues


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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BJ Walters
@bj-walters
10 years ago
32 posts
I found it. Mine is showing up as spam, how can I change it's path?
douglas
@douglas
10 years ago
2,791 posts
You might contact your host and make sure you've got an MX record for your domain.

http://www.google.com/support/enterprise/static/postini/docs/admin/en/activate/mx_faq.html


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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BJ Walters
@bj-walters
10 years ago
32 posts
Ok I host with Jbservers my gmail is the email I use in my settings in JR Configuration do I need to create a you@yourdomain.com email?
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
In your gmail spam folder, mark the spam as "not spam".

http://gmail.com


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
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BJ Walters
@bj-walters
10 years ago
32 posts
Ok gotchha. Thanks alot.

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