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solved Lost Password emails not coming through

The Jamroom Network » Forum » Using Jamroom » Page » Lost Password emails not coming through
cosmicenergylink
@cosmicenergylink
3 years ago
8 posts
I lost my admin password to my jamroom installation. I've tried the 'lost password' option several times, entering my admin email address, and no email ever shows up. What can I do?
updated by @cosmicenergylink: 11/01/22 08:52:37AM
michael
@michael
3 years ago
7,791 posts
If you were on Jamroom Hosting there is a
HOSTING -> SERVER DASHBOARD -> SETTINGS -> CHANGE ADMIN INFO

Since you're on your own server the steps will be:
* Create a new user account on your system
* Enter the database admin from the server dashboard
* open the jr_jruser_item_key table and look for that user. (its going to be the last one in the list)
* change the value of user_group from 'user' to 'master'

That will give you another master level admin user that you can log in with.

Once you login test your email settings from the COMMUNICATION section.

If its not working ask your hosting company what the settings should be.
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cosmicenergylink
@cosmicenergylink
3 years ago
8 posts
I got in! Thank you!

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