in progress Adding a notification sound to SimpleChat?

This is something my members have occasionally asked about for several years.
They often leave the chat room open, and go about their other chores nearby. They sometimes miss when a new person comes into the chat and posts a message, because there is no sound notification (that i know of?) telling them someone has posted a new chat message.
I'm thinking that a popup message is not a good solution because so many folks have popups disabled on their browsers, and also because you have to actually go look at your screen for that as well.
--> Is this something that can be added without too much trouble?
(and if so, then also it'd be good if it was a pleasant sound like a bubble pop or a simple little ding sound)
Thanks!


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 04/29/20 04:49:29PM

I'm not sure about other browsers, but Firefox makes a sound and a notification popup if you are not focused on the window with the chat room when someone posts a chat.

So its the browser that controls the chat notifications which can also be turned off by the user.

Hope this helps!


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

Is anyone here on Chrome who can tell me if that works for them or where that setting might be found- are you saying it's found in the browser and not in the SimpleChat options, Douglas?
(I think most of my members are on Chrome browser. Some are on Macs, most are windows.)


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 01/29/20 07:07:41AM

There actually is a sound. It only works if the window is NOT in focus. It also includes a notification in the browser. I use Google and see it when the window isn't in focus.

The sound works on Chrome.

Nate, i don't know what you mean by in focus...?


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

I think most of my members who use chat a lot use it in its pop-out mode, in a separate window.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

In focus means you have the window in front. Are they on mobile. I will test it in pop-out mode. That's one I never really use.

This is controlled in the user settings area for chat (click on your picture in the upper right in chat). Make sure you have enabled new message sounds.

It will play a chime if you are not directly looking at chat - i.e. you are in another tab. There is no sense playing a chime when you are already ACTIVE in chat - trust me that becomes annoying


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Ok, I set my Chrome to allow notifications for my site .com.
I also set my chat user settings to allow new message sounds.

What my members want is to be able to leave their chat window open and go in the next room to make coffee or whatever, and to be able to hear if a new chat message gets posted. BTW I think they'd be fine with turning their chat sound on and off once they remember their chat user settings location.
But... can they have the sound occur when the chat is in a popout window, or when the chat is in an EXPANDED view?

Brian- when you say "when you are in another tab..." do you mean like if I'm on chrome and looking at a news site in a different tab, while my chat window is OPEN/expanded on my site.com tab?... or do you mean I can be on my site actively looking at things but my site's chat room window has to be 'collapsed' for the sound to occur?

Thanks for helping clarify this stuff, it can be confusing to describe.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

Yes.

I did notice I got no sound when in pop-out. It works perfectly if I'm just on another tab.

I agree, but one could just turn their computer sound off, or low.
Do you see what i mean, that my members want to be able to hear the new chat message alert if they are in their kitchen making coffee, or feeding their dog, or browsing the rest of the site? These are people who are at home during the day and want to greet a new member in chat if someone comes by unexpectedly... but they don't want to be staring at their screens for hours.
Is there a way the sound could play when the chat is in pop-out window mode? Or a setting choice to make the alert sound 'always' no matter if chat was 'focused' or not? That would be so great for them.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

FYI pop-out mode is basically mobile chat. Browser sounds don't work on mobile, so it's disabled.

We talked about this in our meeting today and we'll likely add a sound that can be disabled, if a user gets bugged by it. I can't promise a quick release, but we agreed to add it.

Oh that's so cool! Thank you so much!
My members will be very happy to hear this is coming at some point. :D
I'm thinking you are referring to a sound that will play even when the chat window is 'forward' and expanded.. not behind other browser tabs. (I do get what youre saying about the popout/mobile.)


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015