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Filesize issues.

The Jamroom Network » Forum » Using Jamroom » Page » Filesize issues.

@elric
5 years ago
81 posts

Hello, I have my PHP.ini set to
memory_limit = 1024M
post_max_size = 512M
upload_max_filesize = 512M

But I'm still getting Jamroom error "filename.xx is too large, maximum file size is 5.0MB."

Troubleshooting:
1. restarted server
2. ran integrity check on Jamroom
3. verified the Global config
4. Did live tech support with hosting company (inmotion), and they verified my PHP.ini is set properly.

Any ideas?

Thanks as always!
~E

updated by @elric: 05/27/19 01:46:11PM

@michael
5 years ago
7,714 posts

There is a Quota setting in the ACP at:
ACP -> SYSTEM CORE -> CORE -> QUOTA CONFIG -> MAX UPLOAD SIZE

Its probably that.

@elric
5 years ago
81 posts

Tried those before posting here, as well. See attached:

;-)

@michael
5 years ago
7,714 posts

Its not clear where the upload is being uploaded to. Is it album art, or a comment attachment. Could be its governed by a different setting. Its not a server issue though, its a jamroom setting.

@elric
5 years ago
81 posts

This is user image gallery upload.

@michael
5 years ago
7,714 posts

try
ACP -> MODULES -> CORE -> IMAGE SUPPORT -> QUOTA CONFIG -> MAX IMAGE FILE SIZE

@elric
5 years ago
81 posts

Yep! I tried that earlier. You can see the screenshot in my previous comment, where I put a? Around that field. That field only goes up to 10 megabytes

@michael
5 years ago
7,714 posts

Thats it though, change it and you'll see the warning message size change.

How big do you need it to go up to?

@elric
5 years ago
81 posts

The message went up to 10, that is very true. But that's as high as it goes? I would like to be able to upload 15 to 20 MB files. Why is this limited? Do you have any idea?

@michael
5 years ago
7,714 posts

Probably because the valid image sizes for display via the image system are:

image size - must be one of: xxsmall,xsmall,56,small,icon96,icon,medium,large,larger,xlarge,xxlarge,xxxlarge,1280,original

So since the images are being re-processed excessively large files would take up more space on the server.

I've got a tracker open on adding extra sizes.

@elric
5 years ago
81 posts

Thanks Michael! Awesome as always.

Filesize issues.

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