The audio import not working

The audio import not working , I changed server and it is not importing the audio
found 1023 files - checking for audio files
Importing Audio Files - please be patient , since last nite

It would be also good to put a progress meter instead of only "found 1023 files - checking for audio files
Importing Audio Files - please be patient"


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The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 05/29/18 02:36:29PM

It does have a progress meter - it opens in a modal window and will show you a line for EACH audio file it imports.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

but it is not importing the files it says " please be patient " since last nite


--
The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 02/13/18 11:55:22AM

If its on our hosting we have tools to look for why, but since its not on our hosting you need to provide enough information for us to understand whats going on in order to get assistance.

Check your error logs for information that looks related to audio uploads.

Also check your SYSTEM CHECK tool to make sure the server has no red lights.

There are no red lites under system check , I used this before I switched server and it worked back then with less server power all the way back in JR4


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The Scientist
dubmusic.com
Thanks for any assistance.

I have just imported audio here with no issues, so you've got something wrong - you're not putting the audio files in the directory you're saying they are in, they are not readable by the web user, they are not tagged correctly, etc.

There's no issue in the tool so it's something on your server.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Will the tool import from a directory that has more than 10 sub directory ? It import from a directory instead of a sub directory ,it just hangs when try to import from a /sub directory...

importing Audio Files
(snipped)
found 1001 files - checking for audio files
Importing Audio Files - please be patient


The other issue I see is when the files are imported , it dose not make the profiles active , and it is a pain to find all the profiles and make them active ,there should be an options upon import to make "profile active , YouTube Channel or User name , pay pal email address" please add these feature to the import tool

Thanks


--
The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 02/26/18 09:56:20AM

Yes - it should be able to handle any number of sub directories. My import test here has ~100 directories (based on artist).


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

will a different file other than "mp3" in the folder, will the file cause the import to stop ?

I cant get the imported to import all the files that is under the sub directory , and they are all tagged correctly

checked 40 files
checked 30 files
checked 20 files
checked 10 files
found 1002 files - checking for audio files
Importing Audio Files - please be patient and it never completes in 4 hours


--
The Scientist
dubmusic.com
Thanks for any assistance.

look for any errors in your servers error logs. Post them here if you find them.

2018-02-28 08:34:49.028725 [INFO] [180.76.15.152:42900] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 08:17:54.574784 [INFO] [180.76.15.10:35560] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 08:16:50.126932 [INFO] [180.76.15.23:34605] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 08:11:51.171225 [INFO] [180.76.15.8:32862] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 08:10:47.377322 [INFO] [180.76.15.26:33847] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 08:07:01.595342 [INFO] [180.76.15.16:15098] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 07:36:47.030780 [INFO] [180.76.15.136:16925] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 07:36:11.546556 [INFO] [180.76.15.156:54098] File not found [/home/dubmusic/public_html/403.shtml]
2018-02-28 07:35:07.029501 [INFO] [180.76.15.34:26802] File not found [/home/dubmusic/public_html/403.shtml]



This all I see


--
The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 02/28/18 08:49:25AM

These are not Jamroom errors - these are just 404 not found errors from your web server.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net