in progress uploaded videos not working in Firefox, possibly other browsers as well...

Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
I seem to recall this happening to me once before, and a simple solution... but I cannot search-find or remember how it was fixed! (d'OH)

All my Vimeo & YT vids working fine in Firefox, Chrome, and Safari. But my uploaded vids are not playing now, ONLY in Firefox.
https://fotmd.com/uploaded_video/
Not sure exactly when this started malfunctioning (since only my older site vids were actually uploaded), but someone just brought it to my attention.

Ideas?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 08/29/17 04:08:10AM
nate
@nate
7 years ago
917 posts
I just tried chrome and nothing played.
SteveX
SteveX
@ultrajam
7 years ago
2,584 posts
I tried in Firefox. First I got a blocked outdated flash plugin warning, allowed that and reloaded the page.

Only the play bar showed. If I go full screen the video shows. If I click play I get a javascript notice:
Quote: You must be logged in to continue



--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
SteveX
SteveX
@ultrajam
7 years ago
2,584 posts
Chrome and Safari I see the play bar, nothing else happens whatever I do.

Vivaldi I see the preview and the playbar. Click play and get the same javascript message as on Firefox.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
So Steve, what kind of computer/device is this all happening on for you?

Are you folks all trying this on MY site, or on your own sites as well?

Obviously I have an issue that was not happening earlier. Any one else checking their uploaded vids on their own sites, so we know whether it's just me?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
7 years ago
10,148 posts
This appears to have started with recent Chrome/Safari updates, and it looks like the "check for FLV support first then fallback to HTML5" method that is currently being used in the Video module no longer works. I've already coded a fix in for this, which is currently being tested. The "fix" is that we have to move to HTML5 first, then fallback to FLV. So how it works:

Currently:
- an FLV video file (MP4 with an FLV wrapper) is created as the "desktop" version
- a lower resolution MP4 is created for mobile only

Change in upcoming Video 2.0.0b1:
- an M4V (MP4 in M4V container) is created as the desktop version (note that M4V is used instead of MP4 so it is supported correctly in Safari/Chrome)
- an MP4 version is created for mobile (no longer low resolution)

This should fix things up for all browsers EXCEPT Opera (which appears to still have issues with a movie file being streamed from a script versus a direct video file link). This also should improve the quality of the video on mobile.

Note that Video 2.0.0b1 requires Jamroom Core 6.1.0, and after updating you will want to run the new "Verify Video Files" tool so the proper files are created. Note that it is a fairly quick process since we don't have to re-encode - we're just moving the existing converted MP4 file from an FLV container to an M4V. The amount of disk space used will also go up a little bit for new videos as the new mobile MP4 is no longer capped at 320x200.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 05/30/17 02:12:49PM
Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
Thank you so much Brian! :)

Will there be anything else (not related to this issue) that you predict I'll need to check/adjust on my site when the time comes that I update from jrCore 6.0.7 to 6.1.0 ?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 05/30/17 02:33:41PM
brian
@brian
7 years ago
10,148 posts
Strumelia:
Will there be anything else (not related to this issue) that you predict I'll need to check/adjust on my site when the time comes that I update from jrCore 6.0.7 to 6.1.0 ?

No - you will just need to run the "Verify Video Files" tool after upgrading - that will fix everything up.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
Ok, I'm happy to wait for the fix then, while it's tested. Much appreciated!! :D


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015