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Gallery Deleted Image Remains

The Jamroom Network » Forum » Using Jamroom » Page » Gallery Deleted Image Remains
SoftDesigns
SoftDesigns
@softdesigns
7 years ago
242 posts
Hi: Recently testing out Image Gallery, uploaded one image into the gallery.
Then deleted the Gallery, but the image still remains.
Deleting Gallery seems not to delete the images inside.
Searched ALL images under that profile, but could not find that uploaded image.
--
How to find the orphaned image, and delete it?
updated by @softdesigns: 08/29/17 09:37:00PM
michael
@michael
7 years ago
7,714 posts
Try resetting the image cache:
ACP -> CORE -> IMAGE CORE -> TOOLS -> RESET IMAGE CACHE
SoftDesigns
SoftDesigns
@softdesigns
7 years ago
242 posts
@michael : Thanks, have tried : RESET IMAGE CACHE - also Integrity Check.
Raw Image URL still shows image being hosted on our JR server.
We will create support ticket on this, and include relevant private URLs...
thanks...
michael
@michael
7 years ago
7,714 posts
The URL you sent has a placeholder image.

Example, here is my user image here on jamroom.net
https://www.jamroom.net/user/image/user_image/4/large/

Its found in the database, and in the filesystem so it shows.

However if I try to find an image for a user that does not exist, 9999999 then a placeholder image will show
https://www.jamroom.net/user/image/user_image/9999999/large/

Unless something has changed over-night, its the placeholder image that you are seeing.

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