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The Jamroom Network » Forum » Using Jamroom » Page » lost members
IBR
IBR
@ibr
7 years ago
27 posts
when i transferred my site i lost all my members is there any way i can get them back or keep this from happening again really need your help thank you
updated by @ibr: 07/29/17 09:46:54AM
michael
@michael
7 years ago
7,746 posts
Try running the transfer again, sounds like the transfer did not complete properly.
IBR
IBR
@ibr
7 years ago
27 posts
tried that it didnt work
paul
@paul
7 years ago
4,331 posts
Is this when using our Hosted transfer tool? What are the source and target sites? Can you points us to any members on the source site that are not there on the target site so that we can take a look?
Thanks


--
Paul Asher - JR Developer and System Import Specialist

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