solved The Video play button don't show

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@aaliyahbrowne
7 years ago
15 posts
The Video player and play button don't show , It only shows when I click edit
http://dubmusic.com/uploaded_video/update/id=39
updated by @aaliyahbrowne: 07/11/17 10:01:31AM
michael
@michael
7 years ago
7,714 posts
Looks like you've customized the skin for the uploaded_videos. Try reverting whatever changes you made to default, then re-do your changes checking every step that the play button is still there.

Your site is totally under your control, so it is possible to break it. In order to know how to fix it its necessary to know what has been done. Then the solution is to un-do that.
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@aaliyahbrowne
7 years ago
15 posts
Thanks , Douglas kindly customized the skin for me and I don't know where to start to look
michael
@michael
7 years ago
7,714 posts
Douglas will know where to look, lets wait for him. :)
douglas
@douglas
7 years ago
2,790 posts
aaliyahbrowne:
The Video player and play button don't show , It only shows when I click edit
http://dubmusic.com/uploaded_video/update/id=39

Can you send me your admin login so I can take a look?

support[at] jamroom[dot] net

Thanks!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
izhmel
@izhmel
7 years ago
1,323 posts
http://dubmusic.com/dubber/uploaded_video/39/the-scientist-digital-squawky-filter


--
The Scientist
dubmusic.com
Thanks for any assistance.
douglas
@douglas
7 years ago
2,790 posts
I think it has to do with the video file uploaded, could be corrupt, you can try uploading it again to see if that fixes.

Without the actual video file, there is really no way to tell what the issue is.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
izhmel
@izhmel
7 years ago
1,323 posts
you can download the file and it plays, I re uploaded the file and it has the same issue


--
The Scientist
dubmusic.com
Thanks for any assistance.
izhmel
@izhmel
7 years ago
1,323 posts
Thanks, what was the problem ?


--
The Scientist
dubmusic.com
Thanks for any assistance.
michael
@michael
7 years ago
7,714 posts
I didn't do anything, just noting that its working.
izhmel
@izhmel
7 years ago
1,323 posts
Probably Douglas fixed it


--
The Scientist
dubmusic.com
Thanks for any assistance.
douglas
@douglas
7 years ago
2,790 posts
izhmel:
Probably Douglas fixed it

Wasn't me, but the video is playing for me as well.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
SteveX
SteveX
@ultrajam
7 years ago
2,584 posts
It plays for me too.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
izhmel
@izhmel
7 years ago
1,323 posts
Thanks all


--
The Scientist
dubmusic.com
Thanks for any assistance.

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