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solved Can members reopen an account after the email address is identified as invalid by Kickbox?

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researchcooperative
@researchcooperative
7 years ago
694 posts
I have set up Kickbox so that accounts with invalid email addresses are sent to a "Kickbox fails" quota.

What happens when a member tries to login to their account, after the account has been moved?

Can a member reopen an account after the email address is identified as invalid by Kickbox?

My hope is that they will see a message that explains that they need to enter a new, valid email address, and then enter their existing password.

Where can I set this up, or check the settings?


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PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)
updated by @researchcooperative: 06/23/17 05:52:18AM
michael
@michael
7 years ago
7,715 posts
"Kickbox fails" is a quota you have chosen and named. There is nothing special about it. It is a quota like any others that will have whatever quota settings you have set for it.

If you want to change it back to a more regular quota, you can as the admin user. Its not recommended to let users change their own quota, but it is possible. (remember how difficult it was getting your head around quotas? willing to offer that responsibility to your users who havent read the docs??? suggest no.)

If you want to allow them to select their own quota:

"Allow Quota Changes"
http://yoursite.com/profile/admin/global/section=signup+settings/hl=change
researchcooperative
@researchcooperative
7 years ago
694 posts
Thanks.

Perhaps I should relabel the quota with something that might help a returning member understand what they need to do. e.g. "To Renew Membership Ask Admin".

I will think again about what attributes to give the quota.


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PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)
updated by @researchcooperative: 03/19/17 01:13:11AM
researchcooperative
@researchcooperative
7 years ago
694 posts
Did the following:

1. Changed quota name to: "Contact Admin to Renew Membership"
2. Gave the quota the same features as Regular Member so that the returning member will see a familiar profile page.
3. Confirmed that Power User is disabled for this quota, as the selection of suitable quota will vary according to the member's history, and also because the member should be removed entirely from this quota if the membership is being renewed.

Will call this solved, though further comments are welcome.


--
PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)
michael
@michael
7 years ago
7,715 posts
Sounds like a good setup to me. :)