closed Sending Private Messages To Multiple Users

Jeff Gilder
Jeff Gilder
@jffgldr
7 years ago
69 posts
Is there something I'm missing here? I'm using "Private Notes" to communicate with my admins and other users, but can only send to one at a time.
Thanks


--
Thank you!
Jeff
Running JR6 with Follow Me on one JamRoom Network and JR6 and ISkin on another - Migrated From Ning. LOVE JamRoom!

updated by @jffgldr: 05/06/17 10:50:24AM
paul
@paul
7 years ago
4,331 posts
Private Notes only allows one recipient at a time.
Maybe use the Chat module for backend communication with your admins? You can set up private channels. This works pretty well for us, the Jamroom Team, and it has the advantage that its in real time!!
hth


--
Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
Jeff, I made a Private Group where my moderators and I can discuss site issues privately. It works really well for me. I can create permanent group 'Pages' for my Mods there too, with templates on how to handle certain typical situations that come up regularly (like how to properly disable/hide a profile without deleting it... til I can take a look at the problem). In the Mod Group, I have a Comment Wall for general quickie chatter, and we can also create Discussions for specific subjects that need in depth input.
With a private Group for admins, you can keep certain helpful info and instructions there permanently for their use. It provides a good place for admins to figure out what to do in certain situations, and a place to vent privately.
You do want to test it first though, to make sure you've in fact made it 'private'...by logging in as a regular member who's not a member of that private group to make double sure the posts in it cannot be seen by regular members. ;)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Jeff Gilder
Jeff Gilder
@jffgldr
7 years ago
69 posts
paul:
Private Notes only allows one recipient at a time.
Maybe use the Chat module for backend communication with your admins? You can set up private channels. This works pretty well for us, the Jamroom Team, and it has the advantage that its in real time!!
hth

Thanks, Paul. That works for us as well when we are all present on the site.


--
Thank you!
Jeff
Running JR6 with Follow Me on one JamRoom Network and JR6 and ISkin on another - Migrated From Ning. LOVE JamRoom!
Jeff Gilder
Jeff Gilder
@jffgldr
7 years ago
69 posts
Strumelia:
Jeff, I made a Private Group where my moderators and I can discuss site issues privately. It works really well for me. I can create permanent group 'Pages' for my Mods there too, with templates on how to handle certain typical situations that come up regularly (like how to properly disable/hide a profile without deleting it... til I can take a look at the problem). In the Mod Group, I have a Comment Wall for general quickie chatter, and we can also create Discussions for specific subjects that need in depth input.
With a private Group for admins, you can keep certain helpful info and instructions there permanently for their use. It provides a good place for admins to figure out what to do in certain situations, and a place to vent privately.
You do want to test it first though, to make sure you've in fact made it 'private'...by logging in as a regular member who's not a member of that private group to make double sure the posts in it cannot be seen by regular members. ;)

This is very helpful, Strumeilia. I'm going to create my private group now. Thank you!


--
Thank you!
Jeff
Running JR6 with Follow Me on one JamRoom Network and JR6 and ISkin on another - Migrated From Ning. LOVE JamRoom!
Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
You're welcome!
You might want to create a couple of 'permanent' discussions on your private Mod Group, and ask your moderators/admins to 'follow' those discussions so they'll be notified of a new post in them. Note that we don't get notifications about new posts in the group Comment Wall- only about new posts in discussions we are following. If one 'follows' the whole group, I believe it only lets you know if a NEW discussion has been created.

I have one such 'permanent' discussion titled "Should We do Something about...?" -where mods can point out a possible problem with a member and ask if something should be done about it.
Another permanent discussion I have there is "I'm Be Away During..." -for mods to let us know if they will be away for some extended period of time.
Another one I titled "Site Issues and Questions" ...where the mods can ask how stuff works or reporting site glitches.

Every once in a while I clear out old outdated posts from those discussions. Or I just delete the old long ones and start new threads- and ask folks to now 'follow' the new one.

I have the private group set to not allow new members to apply. When I have a new moderator I temporarily open the group up to applicants and send them an invite. As soon as they join and get approved by me, I again close the group to applicants. It stays 'private' always however.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 02/03/17 11:09:31AM
Jeff Gilder
Jeff Gilder
@jffgldr
7 years ago
69 posts
Awesome! Thank you for sharing.


--
Thank you!
Jeff
Running JR6 with Follow Me on one JamRoom Network and JR6 and ISkin on another - Migrated From Ning. LOVE JamRoom!