solved Something to look at

Dazed
Dazed
@dazed
8 years ago
1,022 posts
Not sure if I would call this a bug but make a workflow issue....

as an admin setup an artist with a free subscription account
put the user back to a normal account so they can upgrade
login as the user and try to create a new subscription
result: user gets a message they will be credited for any difference
Then they get an error message trying to continue

I found out after you change the account you need to refresh the cache or it will not go through.


updated by @dazed: 04/09/17 09:32:47AM
brian
@brian
7 years ago
10,148 posts
So after updating the profile of the user, the cache was not reset?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Dazed
Dazed
@dazed
7 years ago
1,022 posts
Exactly. Marking this as solved since there is a workaround and you guys can fix it accordingly.

Thanks Brian