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Some Artist profiles are not listing videos

The Jamroom Network » Forum » Using Jamroom » Page » Some Artist profiles are not listing videos
johnchansa
@johnchansa
10 years ago
195 posts
A few profile pages are not listing videos imported in the bottom menu(below the profile picture).The other profile pages are working OK.

1.This profile is OK - http://www.zmusicportal.com/Scarlet_Promo/
2.This profile has the problem - http://www.zmusicportal.com/Macky_2_Promo/
3.This profile is OK - http://www.zmusicportal.com/Roberto_Promo/
4.This profile has the problem - http://www.zmusicportal.com/Slap_Dee_Promo/

I tried regenerating the profiles,running integrity but nothing is working.The youtube links are also not functioning.This is the first time it's happening on my jr4 site.How can I fix this?
updated by @johnchansa: 12/29/14 09:14:37AM
douglas
@douglas
10 years ago
2,791 posts
You have JS errors on your profile pages.

Quote:
Timestamp: 1/2/2014 8:19:56 AM
Error: SyntaxError: syntax error
Source File: http://www.zmusicportal.com/Scarlet_Promo/
Line: 392, Column: 21
Source Code:
var addthis_config = ;

Quote:
Timestamp: 1/2/2014 8:19:56 AM
Error: SyntaxError: syntax error
Source File: http://www.zmusicportal.com/Scarlet_Promo/
Line: 244, Column: 21
Source Code:
var addthis_config = ;

This may or may not be the reason the video tab isn't showing on some pages, but since those tabs are loaded via Ajax, you'll want to fix those errors to see if that fixes the issue your having.

Hope this helps,
Douglas


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
updated by @douglas: 01/02/14 06:23:34AM
johnchansa
@johnchansa
10 years ago
195 posts
I have removed all code relating to "var addthis_config = ; " and the addthis buttons.That gets rid of that particular error..you can try to do your check again.
douglas
@douglas
10 years ago
2,791 posts
Yes, the errors are gone, did you rebuild your profile pages and reset the cache?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
johnchansa
@johnchansa
10 years ago
195 posts
Yes..I rebuilt the profile pages and reset the cache.Same sitution
The other surprising thing is that only the first link on the youtube tab works.The others dont.
douglas
@douglas
10 years ago
2,791 posts
What YouTube module are you using?

I'm not familiar with the setup you have.

When you rebuilt the profiles, did you do a slow rebuild?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
johnchansa
@johnchansa
10 years ago
195 posts
Yes I used the slow rebuild.I'm using paYTSeamless module.I can give you my admin log-in details if it can help.
douglas
@douglas
10 years ago
2,791 posts
If you'll send your admin username and password to douglas[at]jamroom[dot]net I'll take a look. Like I said, I'm not familiar with the module, so I'm not sure how much help I'll be. Never the less, I'll still take a look for you.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
douglas
@douglas
10 years ago
2,791 posts
I'm not seeing any errors so I'm not sure why the tab doesn't show for some users and not others.

You'll want to contact the developer of the module (I believe it is Paul), he would probably be able to to tell you whats going on with the issues your seeing.

Something I did notice, the links in the YouTube tab have a href="#" in them and is probably why the page is refreshing and not showing the other YouTube videos. But that is just a guess.

Hope this helps,
Douglas


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
johnchansa
@johnchansa
10 years ago
195 posts
OK...you can pass on my login details to Paul or Brian.The've had back end access to both my sites before.

The best thing I can do is a fresh installation.I'll see if the problem will persist.
updated by @johnchansa: 01/03/14 08:38:27AM
paul
@paul
10 years ago
4,326 posts
Douglas has sent me the admin login, so can you mail your ftp login and I'll check it out.
Mail to paul [at] jamroom [dot] net


--
Paul Asher - JR Developer and System Import Specialist
johnchansa
@johnchansa
10 years ago
195 posts
I send the info....
Thanks
paul
@paul
10 years ago
4,326 posts
Haven't got it yet. Maybe try paul [at] motagator [dot] net instead?


--
Paul Asher - JR Developer and System Import Specialist
johnchansa
@johnchansa
10 years ago
195 posts
My apologies.I wrongly sent the info to brian.
You can check your mail(both gmail and motagator).

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