Users can't write blog posts?

Elise
Elise
@elise
8 years ago
249 posts
I have a user telling me they can't write blog posts. That was a bit of a shock.
As an admin, i can post blogs without problems.

But when I tried login in as a regular member, i can't write a blog post either.

Here's two screenshot
1) YES, that Quota has access to the Blog module (see, i knew you'd ask)
2) Here what it looks like from my member profile. Notice there is no way for me to write a blog post.

Help?


updated by @elise: 01/22/17 02:16:31PM
michael
@michael
8 years ago
7,714 posts
Yep, I would have asked that question. But is not that. The BLOG tab is showing on the screenshot, so its not the quotas, its just the button thats not showing, weird.

The other typical response: Have you ran the integrity check and cleared the caches?

With that out of the way, try switching skin to elastic and see if it persists. I have a dev server setup of your site here and am not seeing the same issue her. When logged in as cheshire-cat I can see the blog + button.

So my guess heads towards: Have you made any customizations to the blog template module files?

If the user goes to the YOUR-SITE.com/blog/create screen do they get error messages? If yes, then its something blocking them from creating a blog, if No then its just a missing button.
Elise
Elise
@elise
8 years ago
249 posts
I have ran the integrity check.

Yes, it is very likely I did something in the template while I was trying to prevent my user from creating new groups.

I'm checking.
Elise
Elise
@elise
8 years ago
249 posts
Ok, i found the problem. It was not in a template, it was in the form designer that allows you to change the visibility of button depending on your group. I wanted to block users from creating groups but I also blocked them from creating blogs.

There is however one user how also has a blog issue but he gets a different error message.
"I have a problem with posting blogs. It says I don't have enough space and for me to delete in order to post. So, I deleted all but 1 and then changed the blog into a new one. So I just seem to only have space for one blog"

Does anyone know where this message could be coming from?
michael
@michael
8 years ago
7,714 posts
Maybe the Media Space for that users quota. The actual error message copy+paste would help me pin point the location.

try at:
ACP -> MODULES -> CORE -> SYSTEM CORE -> QUOTA CONFIG -> Media Space

or it could be by # of blogs, if you had that set:
ACP -> MODULES -> PROFILES -> BLOG -> QUOTA CONFIG -> Max Items

Or possibly the Daily Limits module or Profile Limits moudles, they both limit things, though less likely in this case.
Elise
Elise
@elise
8 years ago
249 posts
ACP -> MODULES -> PROFILES -> BLOG -> QUOTA CONFIG -> Max Items has 0 which means unlimited.
ACP -> MODULES -> CORE -> SYSTEM CORE -> QUOTA CONFIG -> Media Space = 10mb.

My usera dont have videos or streaming. Do their space is text and pictures if they uploaded any.
Is there an SQL query to see what is using up their space?
michael
@michael
8 years ago
7,714 posts
The best indication of what the issue is is going to be the error message that the user sees. Get them to copy+paste that so you know too.

Otherwise the next step is to try to see that error message for yourself by reproducing their steps.

Once you know the general area via that error message there will be a clearer path to follow.

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