solved editing profile pages (forced to re-upload image)

Hello again,

We are a Ning to Jamroom site, still in development, with JamRoom 6 installed (with multiple updates . Ningja skin.

Before and after JamRoom 6 was installed, we have had this issue:

If I go in and edit a profile (my own or as master admin editing others), and edit one of the fields, and then click save, an error message pops up saying that "Ooops. You forgot to upload an image." But the image is there!

In most cases, it's an image imported from Ning, but not in all cases.

It's a bit of a nuisance to have to copy the photos and then re-upload them.

Is this a glitch? Is this some dumb setting change we made somewhere?

Anyone else having this issue / had this issue and know a solution?

Thank you ~
updated by @holly-dilatush: 12/28/16 02:56:01PM

I have just tested this here and see no issues. I suspect that you may have made the profile_image field a "required" field:

1) View your Profile Settings as a master admin
2) Click on the "Form Designer" button in the upper right
3) Click on "modify" to the right of the "profile image" field
4) Make sure "Required" (near the bottom) is NOT checked. If it is, uncheck it and save.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

hmmm... screenshot attached. This is what it was set as (UNchecked).

To clarify... this happens when I click on a profile (as master admin), click on that profile's account tab, and then make changes there.
This is when it happens.

Did you test it that way also?

This glitch does not occur when I edit and change quotas, for example, as I'm doing en masse this afternoon.

It only happens when I click on Account settings and edit there.

There's 2 places you can upload an image for a user - in the "Profile" tab and the "Account" tab - I'm assumed you meant the "Profile" tab, but if you are clicking on "Account" that is the USER image. You need to do the same thing on THAT form and check the form designer.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Have just tested the Account settings page and see no issues there either.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

aha! I feel I must sound like a broken record, but you guys are awesome!

With a blush, I'll admit you have resolved the issue. I DID have the 'required' checked on that Account page.

Changed now.

issue resolved.

To borrow Strumelia's phrase, 'Happy dance!'
Thank you