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solved No thumbnails on Vimeo private videos

The Jamroom Network » Forum » Using Jamroom » Page » No thumbnails on Vimeo private videos
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LesRinchen
@lesrinchen
8 years ago
109 posts
I have several private videos on Vimeo, set to only be available on specified websites. I updated my settings there to include my Jamroom site. The videos play on the site but they are listed by title only, with no thumbnail image. Seems like the privacy is blocking the picture from showing up, even though the video is allowed. Makes for an ugly display, and makes people less likely to watch these videos. Is there a way to pull these images? (They showed on Ning, where the videos were added with embed code from Vimeo.)


updated by @lesrinchen: 12/25/16 12:15:07PM
paul
@paul
8 years ago
4,326 posts
Am going to check this out on your site as you are set up for these private vimeos, so don't worry if you see any debug messages popup etc. in the short term.


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Paul Asher - JR Developer and System Import Specialist
paul
@paul
8 years ago
4,326 posts
You say you've updated your Vimeo settings so that they play on your JR site but I'm not seeing that - see screenshot.


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Paul Asher - JR Developer and System Import Specialist
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LesRinchen
@lesrinchen
8 years ago
109 posts
Hi Paul,

I don't get that. The videos play for me whether I'm signed in as myself (admin user) or sign in as as standard testuser. I made sure I signed out of Vimeo on the computer too so that that wasn't influencing anything. See screenshots below for my Vimeo Plus privacy settings, the Vimeo video list as it appears on Firefox and on Safari, and the video playing while signed in as standard testuser.
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LesRinchen
@lesrinchen
8 years ago
109 posts
One more screenshot, because it may clarify something. There's one video that shows up when I'm signed in as admin but (for some as-yet-unknown reason) does not show when I'm signed in as a standard user. This one video is on someone else's Vimeo account and seems to be public, not private. It is the only one for which a thumbnail image shows in the Vimeo list, which is what led me to believe this stems from privacy settings...

(I would be interested to know why it's showing when logged in as admin but not as standard user, but if it's an anomaly then there's no use spending time on it since this specific video refers to using our Ning network and will be deleted.)
paul
@paul
8 years ago
4,326 posts
Not sure what to suggest. Is there a location setting for where private vimeos can be seen perhap? I'm in the UK.


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Paul Asher - JR Developer and System Import Specialist
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LesRinchen
@lesrinchen
8 years ago
109 posts
I've had people from all over the world watching them on my Ning network for years (Europe, Australia, Singapore, US). Only thing I changed was to add the Jamroom url to the allowed sites list. So it doesn't seem like location should be a problem... unless the app introduces something new.

I'm asking someone else to try viewing and will report back.
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LesRinchen
@lesrinchen
8 years ago
109 posts
Other user in US can play the Vimeo videos. I won't have European users until I invite members back in. So maybe we'll leave this issue till then. I'm still skeptical that it's related to location, since the same videos have played fine in worldwide locations on other allowed domains before.
paul
@paul
8 years ago
4,326 posts
I'll ask the rest of the JR team to try this. Michael is in Japan so it'll be interesting to see what he sees.


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Paul Asher - JR Developer and System Import Specialist
michael
@michael
8 years ago
7,714 posts
Logged in as the admin user, I can see the videos.

The images do not show though.

In the images section the code is:
<img class="iloutline img_scale" src="">
The issue is there is no URL in the src="" part to tell it what image to display. Needs a bit of debugging to figure out whats going on with the image.
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LesRinchen
@lesrinchen
8 years ago
109 posts
As a manual fix, it looks like I can modify each video's info in the DataStore (using DataStore Browser), manually filling in the vimeo_artwork_url field for each video. Since most of my Vimeo videos have remained the same for years and new ones are added very rarely, I can put some time into it now and (hopefully) be done with it. Will let you know if it works.

Glad to know the videos play for you in Japan, Michael. I was wondering where you were based ;-)
updated by @lesrinchen: 09/15/16 08:37:27AM
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LesRinchen
@lesrinchen
8 years ago
109 posts
The manual insertion of vimeo_artwork_url in the DataStore is working.
paul
@paul
8 years ago
4,326 posts
Hi Leslie - The Vimeo module has an API call to vimeo.com to get all of a video's meta data that includes the url to the video image. We've found out that this does not work if the vimeo video is private. We're working on a solution.
Thanks
Paul


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Paul Asher - JR Developer and System Import Specialist
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LesRinchen
@lesrinchen
8 years ago
109 posts
OK. For now, I'm okay, having entered the images manually. But the solution will be nice for the future and for others. Thanks!

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