Search Timeline - never gets results

I have never been able to get results from searching the Timeline. Could someone explain what I'm missing, please, or where to look?
On my Timeline (or anyone else's), I click Search to get the search box, but whatever I enter - text strings with or without quotes, @usernames, hashtags, there are never any results, although these things are in the Timeline.
Mentions works, but only if @username has been used in someone's activity update, not in a comment.
updated by @lornawebber: 03/30/16 11:09:09AM

Seems to be working ok on my test site but have just tried yours and yes, no results returned. Can you send me the admin login in a support ticket so that I can check it out?


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Paul Asher - JR Developer and System Import Specialist

I sent login details on 3rd Dec in a support ticket https://www.jamroom.net/ticket/23582/minor-problem-with-photo-album-lightbox-option-may-not-be-shown and I left a comment about this Timeline issue on that ticket. Should I raise a new ticket?

Could you explain how the Timeline search is supposed to work, please, as I may just have misunderstood. I can't find anything in your documentation. Does the Search only search my own activity on the Timeline? Is it a string search or is it just certain fields?

Here is a screenshot I put on the ticket. I would have expected the Search to find the first entry when I searched on @wanda-mcdonald, or on the photo title "Montana Photography", but when I entered those terms, I got no results.

Since I first posted this issue, I did manage to get some results; searching 'photo' found 2 comments by me containing that word. I just tried that again and it no longer works.

It would be very useful to be able to search for activities by people I follow, by using their @name, or for specific events such as "new photo". Is that supposed to be possible, or would that be a new feature?
Thanks.