solved upgrade license from v4 to v5

I've been a loyal supporter of Jamroom since version 1 having purchased multiple licenses and bonus/power/skin, etc. packs for each version along the way.

I've searched around the new site and cannot find any kind of license upgrade path or discount for purchasing something like the "super pack."

Also, when I login, all I see is a "marketplace ID" but none of my purchases show up.

It's probably my fault for keeping up recently, but can you shed some light?

Thanks!
updated by @geeky: 12/29/14 09:14:37AM

Thanks for joining us over here on the new Jamroom.net!

During the Jamroom 5 development and beta period (for around 6 months) we offered the Jamroom 5 Super Pack at over 50% off ($99 versus $199) - a lot of our users took advantage of that during that period. While it's not that cheap anymore, it's still almost 50% off the individual module prices, so it is a good deal.

Any Jamroom 5 licenses you already had purchased should have automatically shown up in your account (as long as you logged in with your normal jamroom.net username and did not just create a new account here).

All Jamroom 4 (and older) purchases are available on the archive site:

http://archive.jamroom.net

You should be able to access your existing Jamroom 4 licenses there.

Let me know if you see any issues.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

wow, that's disappointing... I feel sorta like there should be something a little more permanent - especially for someone who supported you from the very beginning. That's a lot of years and a lot of money.

I just checked out the JR4 site and am not seeing Jamroom licenses under your account - were they registered under a different account?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

yes, but I don't want to post that info here

Sure - I understand - if you can contact us directly at support [at] jamroom [dot] net with your JR4 info, I'm sure we can work something out.

Hope this helps!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

So, I take it from this there is no upgrade of licenses from 4 to 5. I have also been with you guys since 2007 So approx $368 later I find that I have to pay another $199 to upgrade to the level I was at with Version 4

Like I mentioned above we had a very long running special on the super pack (well over 6 months), but if you didn't check in during that entire time them you may have known about it.

Send us an email to support [at] jamroom [dot] net with your JR4 license email address and we can give you the deal.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Thanks Brian

bagaimana dengan lisensi template oinkba saya? apakah bisa di instal di jaroom 5?

18/03/2011 Pembayaran Keranjang Belanja Dikirim : USD -399,00 0,00 -399,00
Huw Williams
ID: 8BH84504DG6883719

terima kasih

I apologize, but I am not sure what this says... sorry!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

okay, I use google translate :

whether the license template oinkba I can plug in jamroom 5?
The following proof of payment:

18/03/2011 Payment Shopping Cart Posted: USD -399.00 0.00 -399.00
Huw Williams
ID: 8BH84504DG6883719

I also please check out my website at, a lot of features that do not work, the address www.bandkamu.com

thank you
regard
eric dion

Thanks for the update - if you purchased a skin from Oinkba, that would be for an older version of Jamroom (JR4 or older), and those do not work with Jamroom 5. Oinkba design no longer makes skins, and thus they do not have any skins for Jamroom 5.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Hi Brian, I have purchased the Super Pack, however still do not see it under Purchases in my account?

If you purchased the super pack under a different email address than what you signed up here on the new jamroom.net, then it may not have transferred over. Contact me at support [at] jamroom [dot] net with the email address the super pack was purchased under and we can get it setup.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Hi Brian, I have sent you an email with previous purchase details, please update this in my account so I can download the Super Pack.

I don't see any email from you either here on the system, nor at my personal email address - can you resend it to support [at] jamroom [dot] net?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

my mail server reports delivery success:
Jan 12 23:10:41 auzzie qmail: 1389528641.084232 delivery 4447: success: 198.61.253.48_accepted_message./Remote_host_said:_250_Great_success/

and also the one before:
Jan 11 17:56:37 auzzie qmail: 1389423397.424437 delivery 4321: success: 198.61.253.48_accepted_message./Remote_host_said:_250_Great_success/

The email would com from sales at auzzie.biz

Yep I got it - thanks!

I've added the Super Pack licenses to your account here - let me know if you have any issues. Once you setup a JR5 site and configure your Marketplace Email and ID to match what is in your "licenses" section, you'll see all the super pack items ready for install.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net