in progress Log out best practice?

When I left the office in a hurry tonight, I left my computer on and logged in to my new Jamroom site. I have a nagging feeling that both actions are bad paractice for a variety of reasons. What are the possible consequences, and in particular, what does the Jamroom server system think about owners who leave it hanging on?

The question arises because now I am at home, trying to log in to my Jamroom site. Despite refreshing my browser, and rebooting the entire Jamroom server through the hosting dashboard, I still cannot log in to the Jamroom site (publishscience.net).

Maybe this log in issue has nothing to do with leaving the computer at work logged in. I don't have any issue like this with my Ning site.

Does Jamroom have any instructions anywhere on the necessity or otherwise of logging out? Do different computer systems react differently when left hanging like this? Are there settings that should be tweaked to control how Jamroom reacts?


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PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)
updated by @researchcooperative: 04/26/15 02:36:49PM

Can't say I've ever had an issue with this. I leave computers on and am logged in for days/weeks. I also regularly login as admin on user sites the same time as the owner when helping them so that we can walk through the same pages whilst talking on Skype and have never had issues. Are you still unable to log in?


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Paul Asher - JR Developer and System Import Specialist

Thanks.

I can see my website top page, and the options to login or ceate account.

When I try to create a testuser account with a different email address and password, the screen makes no response, just the same as the login screen.

Maybe that helps to identify the problem. My browser is active, as I am using the same browser to send this message.


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PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)

I just signed up on your site, still waiting on a verification email, but I didn't not see any issues with the registration.


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

you can log in from multiple computers...for instance you can log in as admin AND share your log in as admin details with someone and they can log in and help you at the same time using the same account
updated by @derrickhand300: 03/13/15 06:42:22AM

If you can approve my account by going to the dashboard > pending users, I can check the login.

You may be behind a firewall or something at your home computer.


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

Hi Douglas,

Thanks. I am using a new version of Firefox, 36.0.1. Maybe this is different from the version at work. But oddly, no problem signing in to Jamroom.net. I switched to Compass browser and could login to my site there, no problem. Now am back in Firefox, the login freeze is still there, but I can work at Jamroom.net.

For the moment I am OK, but why my Firefox is on strike tonight is still a mystery. It worked fine last night. Maybe the best thing is to let the problem sleep itself off. I'll try Compass for a change.


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PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)

You might try clearing your browser cache and see if that fixes it.


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos