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solved Tried to reset catche - now I get a white screen

The Jamroom Network » Forum » Using Jamroom » Page » Tried to reset catche - now I get a white screen
johnchansa
@johnchansa
10 years ago
195 posts
I was creating a template(radio_player.tpl) for a pop-up radio.I tried to test it and it worked once but I got a white screen on the second test.
I deleted the template and managed to get to ACP by clicking the back button.
When I tried to reset the catche,I got a white screen.
The home page is working but everything else gets a white screen.
http://www.zmusicportal.com
How can I get out this situation?

updated by @johnchansa: 07/12/14 05:36:11AM
douglas
@douglas
10 years ago
2,791 posts
You most likely have a template error.

Check your data/logs folder for errors via FTP.

You can also clear your cache by deleting the contents of your data/cache/SKINNAME and data/cache/jrCore folders.

Hope this helps,
Douglas


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
updated by @douglas: 05/20/14 01:20:52PM
johnchansa
@johnchansa
10 years ago
195 posts
Thanks Douglas,
I spotted the problem.Now I know how and where to look for clues
updated by @johnchansa: 05/20/14 03:03:00PM
douglas
@douglas
10 years ago
2,791 posts
Glad to hear it. :)


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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