I understand the reason to have a sample. I think its a awesome feature.
The problem is... that the customers are not able to make a decision to purchase a song in that window and i loose the sale.
This is not a solo band website e commerce system that the customer just came from a show and knows all of the content.
They will try to shop my charts and get hit with snippets of a song they have never heard and instead of attaching themselves to the song and making a purchase they give up on buying from my charts, because its just a chart system of snippets which those are more likely to not grab the customer and sell.
I want Jamroom to be successful all around and its quite a challenge to use this system to get up and running with base functionality that seems missing. Im sure this is effecting others as well.
The functionality I suggest is to make it better for all as the system in place in most cases will not work in a real world marketplace. So i figured suggesting to you my reasons for changing this functionality here in effort to help you, other customers and your customers down the road.
Some of the system as designed out of the box just simply doesn't work in the e commerce music business. Jamrooms foundation is a music CMS system and this should be your strength above all. That is what your customers will come to you wanting when they choose to go with this product. Its great to see Jamroom evolve to other areas but I feel in my opinion more time was needed in the core of your audio system base functionality to really rock this out and not be just good but great at something.
Since the song the customer is listening to is 90% of the time going to be new to them and the customer has never heard the song.. Just a snippet wont sell the song. Have you ever in your life heard just 60 seconds of a song and reached in your wallet and bought it or the album?
so yes, I think this feature as it has been laid out is really more in the way then its worth. If it stops Jamroom sites from selling songs how good is it? How far will mine or other Jamroom websites go if they cant make sales this way? Majority of your customers have came to Jamroom for a way to sell music on their websites and use this music CMS system.
I have looked at other systems in place for audio protection on websites and i wanted to share how this was done on their end which seem to be the standard ways to do this on most websites these days.
- You let the person upload 2 files. the first one is a tagged or snippet sample of their choosing for protection of their song/upload and the 2nd file is the main one available after purchase.
- You provide an upload audio tag feature to each profile (or one for website) and they upload their audio tag that is always played on repeat over a full length sample of any song played there after.
But the system in place isn't going to work for the majority for a lot of reasons. I just wanted to try to let you know so you could make it better and look at it respectively from a different prospective.
Also as for the download feature you have in place this doesn't work right either if all the songs on the website become downloadable for free. Not everyone wants their song to be downloadable just because they haven't entered a price. If you shut this off then no one using your system can download a song.
They may have uploaded it to get a buzz going and create a market to showcase their work but are not ready to distribute their work. I would need to write a whole terms of service to counter getting sued if someone doesn't know their song is going to be distributed for free if they upload to my Jamroom website.
I have worked with a lot of artists and producers and these are things that are sure to come up over and over again with this system as is.
Anyways, thanks for taking the time to hear my suggestion, I hope this helps.
Im faced with the harsh reality that no one will ever want to sign up or put music on my Jamroom website until I can resolve these issues.
Thanks
updated by @developer-networks: 01/22/14 03:28:46PM
JAMROOM
