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in progress support tickets, site owners able to click to mark solved / resolved

The Jamroom Network » Forum » Suggestions » Page » support tickets, site owners able to click to mark solved / resolved
Holly Dilatush
Holly Dilatush
@holly-dilatush
9 years ago
212 posts
Hello again.

I just spotted the 'lightbulb' icon here in the support forum, on a post I added, with the option to click and mark a post solved / resolved.

Is there any way to do the same for submitted support tickets? It would take a lot less time than typing a note each time to remind that a ticket can now be closed.

Just a thought?

Thanks,
Holly
updated by @holly-dilatush: 12/24/16 04:57:15PM
paul
@paul
9 years ago
4,335 posts
Thanks for the suggestion Holly - We've raised an internal ticket on this to see if its practical/desirable.
Pa


--
Paul Asher - JR Developer and System Import Specialist
michael
@michael
9 years ago
7,791 posts
It will be there in an upcoming release.

Thanks.
Holly Dilatush
Holly Dilatush
@holly-dilatush
9 years ago
212 posts
Really? Awesome! (I feel humbled to think I actually had an idea that might make sense! It helps ease the 'stumbling around' feeling.)

Thank you ~

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