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Fix Signup

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Tyler
@tyler
12 years ago
6 posts
So, initially I signed up because I cannot even install jamroom without an error being thrown right after I enter my DB info. Anyway, I, was trying to signup and it kept saying the email was in use. It wasn't. I tried retrieving my info and it said my email didn't exist in your system. So coming from a developing background I tried a different username and found out that it's mixed up or incorrect. I haven't looked at the code but when it checks and finds a pre-existing user with the name you've chosen it says the email is already taken - although it's not just the name is.

I am not sure if anyone has reported this I kind of forgot to search :|
updated by @tyler: 12/17/13 06:31:42AM
brian
@brian
12 years ago
10,148 posts
So what we've done here is migrate the existing jamroom.net user accounts over to the new system, but we have not created all 10,000+ accounts - instead, when you successfully log in with your old jamroom.net username and password, the account is migrated at that time.

If you try to signup using a username or email address from an existing (old) jamroom.net account, you will be told the account already exists.

All you need to do is log in using your old account info - there is no need to re signup.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 11/14/13 07:25:31AM
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Tyler
@tyler
12 years ago
6 posts
That's the thing. I have never signed up before. So it was telling me my email was already in use when just the user name was....

If you'd like to see for yourself go try to create an account with some ridiculous email and try to use your same username - brian.

Instead of the form saying the name is taken it says the email is taken.... I hope that clears that up.
brian
@brian
12 years ago
10,148 posts
Ahh - so it's the wrong error message - I'll check that out.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
12 years ago
10,148 posts
So I just tried this and got:

Quote:
That User Name is already being used - did you already create an account previously?

Which is correct...

What username did you originally try to signup with?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 11/14/13 07:34:12AM
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Tyler
@tyler
12 years ago
6 posts
Tyler with my hurlbut57@gmail.com email - I am positive it wasn't working. I typed my email in 4 times. Of course now the email is in use. LOL I am sorry I don't know what to say other than it wasn't working for me. I wouldn't have posted if there wasn't an issue...
brian
@brian
12 years ago
10,148 posts
I hear you - I'll do some more testing here and see if I can replicate it - I appreciate you letting us know, and sorry for any hassle.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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