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Form Response

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Dazed
Dazed
@dazed
11 years ago
1,022 posts
How about changing the Form Response so that you can do 1 click reply to the user with their message added below the response.
updated by @dazed: 06/26/14 12:52:38AM
brian
@brian
11 years ago
10,148 posts
Dazed:
How about changing the Form Response so that you can do 1 click reply to the user with their message added below the response.

Can you clarify what you mean? I'm not sure what the "form response" is.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Dazed
Dazed
@dazed
11 years ago
1,022 posts
Hey Brian - it is the contact us form in the data store. It comes in as a Form Response.
michael
@michael
11 years ago
7,768 posts
still a little unclear. how bout a #1,#2,#3 walkthrough.
Dazed
Dazed
@dazed
11 years ago
1,022 posts
Let's just do it this way.

As an admin, I want a button on the form link below so that when a user sends a "contact us" message, I can click the button to open a new inbox message to the user that will also include their contact message.

http://www.site.com/form/browser_item_update/id=149
updated by @dazed: 05/23/14 07:14:31AM
brian
@brian
11 years ago
10,148 posts
Dazed:
Let's just do it this way.

As an admin, I want a button on the form link below so that when a user sends a "contact us" message, I can click the button to open a new inbox message to the user that will also include their contact message.

http://www.site.com/form/browser_item_update/id=149

This would be more appropriate to a dedicated "contact us" type module. The Custom forms are designed for any type of form data that will be stored in the DS - this allows you to search/download/sort etc, whatever it is that you are collecting, so I would hesitate to add functionality that is only specific to the "contact us" form that might be defined in that module. Does that make sense?

We actually have a nice Ticket module that would be better suited for a contact us type setup - I've been meaning to get that into the marketplace for some time.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Dazed
Dazed
@dazed
11 years ago
1,022 posts
Thanks Brian. I kind of looked at it the way you added artist page links in the account tab.

I have the other module also and wanted to use it like the old support module Paul built. So if you can tweak that it would be perfect.
brian
@brian
11 years ago
10,148 posts
Dazed:
Thanks Brian. I kind of looked at it the way you added artist page links in the account tab.

I have the other module also and wanted to use it like the old support module Paul built. So if you can tweak that it would be perfect.

The module I'm talking about is not the issue tracker module - it's a Support Desk module that we have not released yet, but I think it would work perfect for you.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Dazed
Dazed
@dazed
11 years ago
1,022 posts
Good deal!