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sign up login issue

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izhmel
@izhmel
11 years ago
1,323 posts
An error occurred during a connection to dubmusic.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.


--
The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 12/30/13 04:27:27PM
michael
@michael
11 years ago
7,719 posts
use the command found in the help menu to report this broken site.
brian
@brian
11 years ago
10,148 posts
izhmel:
An error occurred during a connection to dubmusic.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

It sounds like your web server is not setup to support SSL properly, is misconfigured, or something is wrong with the SSL certificate - you'll need to work with your provider on this.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
izhmel
@izhmel
11 years ago
1,323 posts
can I disable it in Jamroom ?


--
The Scientist
dubmusic.com
Thanks for any assistance.
brian
@brian
11 years ago
10,148 posts
No - this has nothing to do with Jamroom - it's a web server issue.

Sorry!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
izhmel
@izhmel
11 years ago
1,323 posts
I don't have, never had a SSl certificate,it was working ok until I updated,the hosting provider says it's a jamroom issue


--
The Scientist
dubmusic.com
Thanks for any assistance.
brian
@brian
11 years ago
10,148 posts
No - it is not a Jamroom issue, your hosting provider is wrong.

That error is telling you that your webserver sent out a packet that is TOO long. Jamroom has no control over how your web server communicates with the browser.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
izhmel
@izhmel
11 years ago
1,323 posts
In the following URL you can see that HTTPS works:
https://lory.arvixe.com:2083/

Your website does not have an SSL certificate:
http://www.sslshopper.com/ssl-checker.html?hostname=dubmusic.com

So when you try to access this URL...
https://dubmusic.com/user/login


--
The Scientist
dubmusic.com
Thanks for any assistance.
brian
@brian
11 years ago
10,148 posts
Your hosting provider contacted us directly and has told is that you DO NOT have an SSL site. This means that you must have enabled the "Create SSL URLs" option in your User Global Config, which you do not want to do if you do not have an SSL website.

You will need to go into the jr_jrcore_setting table and find the "force_ssl" entry for the jrUser module, and set the value to "off".

That will disable the feature and let you log in. Do not activate it again.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
izhmel
@izhmel
11 years ago
1,323 posts
How do I go into the jr_jrcore_setting table and find the "force_ssl" ?


--
The Scientist
dubmusic.com
Thanks for any assistance.
brian
@brian
11 years ago
10,148 posts
Using a database manager such as phpMyAdmin (i.e. look in your website control panel, or ask your hosting provider for assistance).

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 11/29/13 09:59:17AM
izhmel
@izhmel
11 years ago
1,323 posts
Thanks that worked , I don't know how it got turned on , where in the admin panel controls the ssl ?


--
The Scientist
dubmusic.com
Thanks for any assistance.
brian
@brian
11 years ago
10,148 posts
The option is in the User Accounts -> Global Config - it's called "Create SSL URLs".

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
izhmel
@izhmel
11 years ago
1,323 posts
Thanks I may have accidentally enabled it


--
The Scientist
dubmusic.com
Thanks for any assistance.
SteveX
SteveX
@ultrajam
11 years ago
2,584 posts
I think you may have accidentally enabled your Readable Forum Post setting as well.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)

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