I can't log into my own network

hypnoscott
@hypnoscott
8 years ago
71 posts
soooo... ummm... not really sure what's going on here but I can't log into my network and doing password reset doesn't work. how do I fix this?
updated by @hypnoscott: 02/13/17 12:34:15AM
brian
@brian
8 years ago
10,148 posts
hypnoscott:
soooo... ummm... not really sure what's going on here but I can't log into my network and doing password reset doesn't work. how do I fix this?

A password reset should work - are you sure you're using the right email address?

If you're on our hosting, you can also reset any Master admin password by going to your server dashboard -> "settings" for the domain you want to reset for then click on "change admin info".

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Tags