completed Missing groups on Import

White Agency
White Agency
@white-agency
9 years ago
204 posts
We've got 52 groups but only 48 are getting imported.

Also quite a few have their logo image missing.
updated by @white-agency: 08/08/15 04:13:04PM
paul
@paul
9 years ago
4,326 posts
If the NingImport module decides not to import a group for any reason it shows an error message in the modal window. It also puts the error message into the debug log so check there.
The most common reason for not importing an item is that there is no owner profile so check that the missing groups' profiles are imported and were not excluded as 'suspended' or 'left' members.
Were you using the direct media import option? It might be that the missing group images were not available directly from the Ning servers?


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Paul Asher - JR Developer and System Import Specialist
White Agency
White Agency
@white-agency
9 years ago
204 posts
Missing groups are to do left/suspended users so that's OK.

Not using the direct media import so that's not the problem.
paul
@paul
9 years ago
4,326 posts
Can you look at the ning-groups-local.json file using the NingImport tool and check the image URL of the groups that are missing the image and check that it is actually there in the uploaded archive /groups folder?


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Paul Asher - JR Developer and System Import Specialist
White Agency
White Agency
@white-agency
9 years ago
204 posts
Will do Paul.

Not a big issue for going live cos I've got all the images and will manually put them in.
White Agency
White Agency
@white-agency
9 years ago
204 posts
Checked the json and the iconUrl field is missing from some the records even though they have an image on Ning.

Another Ning anomaly !

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