davej56:
Hello Brian and company! I struggled between Jamroom and Ning. Sorry to say, but buying all the modules I did along with hosting, and I am sorely disappointed so far. Ning offered a lot more options like a forum that everyone could see and use, chat, common blog, etc. You could attach files to your responses. I'm using this for a songwriter collaboration site, and it's a struggle so far. The newest members list on the front page doesn't work. Neither does the newest audio list--it's blank even though I uploaded songs. Oh, and I can't put my audio uploads in order like in Ning. And talk about slow. Sorry to be such a downer about this, but I really am disappointed. I would have liked to simply and privately express my issues to Brian, but I can't even figure out how to contact him. And I'm wondering, since I haven't bought the support, will this even post when I get done writing it. I guess I'll see. Well it posted. And I can update it. Wish I had a forum like this on my site. Maybe I can, if I can figure out how to do it. I know I haven't given this much of a chance yet, but even my whole three users are already having problems using the system. Argh!
Hi Dave
Sorry you are having these issues. Everything you want Jamroom to do that you listed above can be done fairly easily. You just need to understand how Jamroom works a bit more. For instance, Jamroom is 'profile-centric' meaning that 'everything' is owned by a profile. This 'global' forum is, in fact, a regular Jamroom profile forum owned by the profile 'the-jamroom-network' (look at its URL) so all you would need to do is create a profile called 'forum' or 'community', say, and make that your global forum.
Point us to you Jamroom site and let us help you get it how you want it. Post questions here on the forum so all Jamroom users can help, or to our support at support[at] jamroom[dot] net. All support tickets will get answered whether you have paid support or not. The difference is that paid support tickets get priority.
Presumably you are using Arvixe for hosting? Yes, their servers are proving to be pretty slow in reality and not like they were when we tested them and subsequently recommended them as hosts. We are in discussion with them trying to remedy the situated and are also currently making plans for other 'guaranteed' hosting options which will be announced soon.
So please stick with your Jamroom site a bit longer and let us all help. I'm sure that you'll soon understand Jamroom more, and what it can do, just as other Ning migrants have done.
Thanks
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Paul Asher - JR Developer and System Import Specialist