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closed Account creation error

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Clay Gordon
Clay Gordon
@claygordon
9 years ago
733 posts
I got an email from a potential member this morning saying that they wanted to create an account and got the following error:

"Invalid Signup Account Type - please ensure you are choosing a valid Signup Account Type”.

What do I need to do to fix this?
updated by @claygordon: 02/24/15 02:16:18PM
brian
@brian
9 years ago
10,148 posts
thechocolatelife:
I got an email from a potential member this morning saying that they wanted to create an account and got the following error:

"Invalid Signup Account Type - please ensure you are choosing a valid Signup Account Type”.

What do I need to do to fix this?

Go into your ACP -> Users -> User Accounts -> Quota Config tab and for EACH of your profiles (select them one at a time in the quota drop down) make sure you have "Allow Signups" checked if you want the user to be able to signup to that quota.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Clay Gordon
Clay Gordon
@claygordon
9 years ago
733 posts
Brian - I thought if Signups were not allowed for a quota then the quota was not visible on the signup form (and in account settings).
brian
@brian
9 years ago
10,148 posts
thechocolatelife:
Brian - I thought if Signups were not allowed for a quota then the quota was not visible on the signup form (and in account settings).

That is correct. Did they select a valid quota at signup time? The error you have posted indicates they did not.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Clay Gordon
Clay Gordon
@claygordon
9 years ago
733 posts
Everything is configured properly. Problem is different - no select box for account type.
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updated by @claygordon: 01/25/15 09:21:48AM
brian
@brian
9 years ago
10,148 posts
thechocolatelife:
Everything is configured properly. Problem is different - no select box for account type.

Have you customized your signup? Visit /user/signup as a master admin - go to Form Designer and make sure you've not hidden the Quota ID selector - it needs to be visible to ALL users.

Let me know if you don't see the option there.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 01/25/15 09:25:46AM
brian
@brian
9 years ago
10,148 posts
Looking at your login form, it is also missing the "Human Validation" check, so something is not working right.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Clay Gordon
Clay Gordon
@claygordon
9 years ago
733 posts
In Quota Selector on the form designer:

(Group) All Users (including logged out)
Clay Gordon
Clay Gordon
@claygordon
9 years ago
733 posts
Not sure how/why/when this got changed, but now I understand their application.

Closing this one out.
brian
@brian
9 years ago
10,148 posts
thechocolatelife:
Not sure how/why/when this got changed, but now I understand their application.

Closing this one out.

OK glad that is working.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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