delete and create members deletes my profile too

it says it shouldnt but it does it also deletes the profile created to import forums into
and if you create that profile while the imports being done it matches it to the wrong owner even though you specify the owner during profile creation
and other profiles get mismatched (and/or have more then 1 owner assigned)

made the mistake of playing a game while the import was running wich crashed ff, wich then updated itself and somehow wouldnt connect anymore (nor would the installer till i uninstalled ff)

so had to start over from square 1 on the import and it deleted my profile and
all profiles i created linked to my account
now i have to re-import wait till members are fully imported then create the profile that it will download into


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
updated by @soaringeagle: 07/09/16 09:21:02AM

I've never seen any issues with this here. The Ning Importer definitely does not delete your account (the one you are logged in on) - I've run it probably 50+ times and never seen an issue, so I am guessing something is messed up on your site with the other issues you are reporting.

In your case (with all the other issues you've been reporting) I think it would be best to have Paul assist you in doing the import so he can check things out if issues arise.

Hope this helps!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 12/29/14 09:23:54AM

i agree as now i see no soaringeagle in the menu
and ive tried over and over having a real hard time getting the importer to import the members


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
updated by @soaringeagle: 12/29/14 09:23:54AM

I'm going to guess there's some issues either with the data size or the JSON structure. How large is the members JSON file?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 12/29/14 09:23:54AM

bout 27-29 megs i think


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
updated by @soaringeagle: 12/29/14 09:23:54AM

OK that's not too big. I'm not sure what the issue would be without testing the file, but your account should not be getting deleting unless somehow the process is bombing right at the moment it is re-creating your account - you'd get a white screen if that was the case.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 12/29/14 09:23:54AM

One thing I would recommend as well is to do a fresh install - make sure YOUR account is ID #1 - there are a few places I believe in the import that make the assumption that the master admin account is _item_id 1.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 12/29/14 09:23:54AM

Could it be that if the importer is set to create/replace, that it functions similarly to a computer's incremental backup?- whereas the stuff being moved (fresh ning archive, stuff A) is being copied over onto the B (JR) location, and if there is a member on the B location that's not in the A folder, it gets deleted because it's not part of the 'newer' A version? That might account for any "forum" JR sub profile we may have created under our own membership getting deleted when we import again..? Just a thought.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 12/29/14 09:23:54AM

No - it doesn't work that way. When you choose to "delete and recreate", the Jamroom table is TRUNCATED so the import can start over 100% fresh.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 12/29/14 09:23:54AM

pauls working on mine but going to take a good long while
i did have a few times where it didnt want to start right so that might have messed things up


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
updated by @soaringeagle: 12/29/14 09:23:54AM

im not sure if this maybe a cause too but the memory and cpu usage were higher then usual..alot higher then usual at the time ..wich isnt really "high" compared to a server thats really stressed but i think it was mysql doing an update ..wheni was on the vps cron jobs would always fail for a couple hours while the mysql updated

this dedicated servers got alot more power so cron jobs wernt failing but perhaps mysql just wasnt as responsive as it shoulda been during the updates and that was causing hanging etc

its all handled server side right cause today i spent 5 hours on the phone with microsoft cause windows update screwed up a couple things on my pc ..but im pretty sure the importrs all done server side so that couldnt have contributed


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
updated by @soaringeagle: 12/29/14 09:23:54AM