solved some media file types won't play

Strumelia
Strumelia
@strumelia
11 years ago
3,605 posts
I'm having the same error as Isleander, but could not find his thread to add to it, sorry...here goes:

My embedded video from a Youtube video play just fine when clicked on.
However, when I click on either an audio file anyone had uploaded to my ning site (usually into the ning native music player feature), or any video that had been uploaded directly to my ning site's video feature... I get the error and neither of those types of files will play. I should have tested all the types of clips before now, but have been distracted by other stuff on my site.
I'm beginning to think I should simply delete and no longer allow direct-uploaded videos and audio clips.
I checked out the various media on my JR site that got imported from my Ning archive and it seems all my youtube, Vimeo, and Soundcloud files are working just fine. But the ones that had been direct uploaded to my Ning site (the videos and the sound files) from any member- none of those work, they all get the error message attached below.
Happily, about 98% of all the vids on my ning site are simple YT or Vimeo embeds.
Not sure there is much to be done about this issue, as it may have to do with how the media is either stored on Ning or how the ning archive downloaded and characterized it.


error.jpg
error.jpg  •  313KB




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 07/09/16 09:21:02AM
Strumelia
Strumelia
@strumelia
11 years ago
3,605 posts
Maybe there's a hint in the error message- how it says it has trouble loading the 'media URL' rather than trouble with the media itself...?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 12/29/14 09:23:54AM
gary.moncrieff
gary.moncrieff
@garymoncrieff
11 years ago
865 posts
I have seen this error all around the web, try this trick normally works for me, wait for 30 seconds or so after the page loads before playing the media.
updated by @garymoncrieff: 12/29/14 09:23:54AM
Strumelia
Strumelia
@strumelia
11 years ago
3,605 posts
Thanks Gary, that doesnt work for me. Tried with both music and vids- waiting 30 seconds, and 1 minute. Still get the error.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 12/29/14 09:23:54AM
brian
@brian
11 years ago
10,149 posts
Can you post a link to the video that won't play so I can check it out from here?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 12/29/14 09:23:54AM
Strumelia
Strumelia
@strumelia
11 years ago
3,605 posts
Brian i sent you an email with the links and explanation, as I am still keeping my test site private. Thanks!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 12/29/14 09:23:54AM
Strumelia
Strumelia
@strumelia
11 years ago
3,605 posts
OK, revealing now that I am the dumbest human on the planet-

I had Flash disabled in my Firefox browser. Once I re-enabled Flash everything plays just fine.

D'ooooooooohhhhhhh....!!

So sorry- SOLVED!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 12/29/14 09:23:54AM
michael
@michael
11 years ago
7,805 posts
good to hear your sorted. :)
updated by @michael: 12/29/14 09:23:54AM