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New User Verification Email

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TDB
@tdb
11 years ago
1 posts
This topic may have been discussed more than a few times on Jamroom but I see it fit to mention here since migrated Ning users may think that this is an issue specific to migrated networks.

A new user signing up may report not receiving a verification email upon completing signup. Apparently this is a common issue. Thankfully, possible solutions to this issue is well documented here: http://archive.jamroom.net/FAQ_Server_Email_Issues

For me, the problem was solved by switching the "Active Email System" from "Log Sent Email to Debug Log" to "Local Server SMTP (default)" in the Email Support section of Global Configuration. yourdomain.com/mailer/admin/global.

Hope this helped.
TDB
updated by @tdb: 07/09/16 09:21:02AM
paul
@paul
11 years ago
4,335 posts
Hi @TDB - Welcome to the Jamroom forums.
Just to clarify this, after installing Jamroom, emails are setup and ready to go.
The Jamroom Ning Import module has a tool to mass email all your imported users with their new password, and this is usually the last part of the import process, so after creating @TDB's site, I put the email send into debug mode, effectively disabling all emails, so that if the tool was used prematurely, it would have just logged the emails instead of actually sending them.
Pa


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Paul Asher - JR Developer and System Import Specialist
updated by @paul: 12/29/14 09:23:54AM

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