Hi, it's been 7 months I'm having this problem. It was suggested by Jamroom that the problem was disc space. We have been in contact with our provider and they sent us this report to pass on to Jamroom hopefully it may help - They say we are using only 10% of disc space and they give a link to their findings
"You have no problems with disk space.
When trying to update in the browser, a 500 error appears in the Developer Tools:
https://gyazo.com/e741efaa4cdf8808ca5c192593a70007
Can you ask the developer about this error?"
https://gyazo.com/e741efaa4cdf8808ca5c192593a70007
Thank You
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