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Premium Licence Issue

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ukdenny
@ukdenny
5 months ago
304 posts
I recently purchased a further premium licence for http://www.garthdean.com/, but the market place modules do not show 'you have a licence'
updated by @ukdenny: 09/19/24 05:20:07AM
michael
@michael
5 months ago
7,715 posts
Take a look here
https://www.jamroom.net/networklicense/licenses/profile_id=75/user_id=73

That should show the sites that are operating on your license. It looks like you have 3 licenses and 4 sites. Are the other sites working?
ukdenny
@ukdenny
5 months ago
304 posts
Hi Michael,
I purchased another licence:-
@the-jamroom-network - 1 Premium Domain Upgrade
quantity: 1 04/10/24 04:44:41AM $99.00
Perhaps Jamroom would refund the amount paid for this, because the delay has forced me to configure a new site outside of jamroom.
michael
@michael
5 months ago
7,715 posts
Send us an email to support at jamroom dot net and we'll get you sorted out. What Im seeing is the existing premium which is 2 licenses then 1 extra site purchase for a total of 3 then there are 4 sites registered.

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