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Premium Licence Issue

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ukdenny
@ukdenny
10 months ago
304 posts
I recently purchased a further premium licence for http://www.garthdean.com/, but the market place modules do not show 'you have a licence'
updated by @ukdenny: 09/19/24 05:20:07AM
michael
@michael
10 months ago
7,800 posts
Take a look here
https://www.jamroom.net/networklicense/licenses/profile_id=75/user_id=73

That should show the sites that are operating on your license. It looks like you have 3 licenses and 4 sites. Are the other sites working?
ukdenny
@ukdenny
10 months ago
304 posts
Hi Michael,
I purchased another licence:-
@the-jamroom-network - 1 Premium Domain Upgrade
quantity: 1 04/10/24 04:44:41AM $99.00
Perhaps Jamroom would refund the amount paid for this, because the delay has forced me to configure a new site outside of jamroom.
michael
@michael
10 months ago
7,800 posts
Send us an email to support at jamroom dot net and we'll get you sorted out. What Im seeing is the existing premium which is 2 licenses then 1 extra site purchase for a total of 3 then there are 4 sites registered.

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