Upcoming Hosting Maintenance - server reboots required

brian
@brian
9 years ago
10,148 posts
We've just received notification from our hosting provider (Linode) that there is maintenance scheduled on all of our servers to patch 5 critical XEN vulnerabilities (this is the software that runs the servers). These vulnerabilities are going to be "released" on March 10th, so Linode is taking care of this patching before it becomes public (which is a good thing).

There is no action needed on your part, but there will be a reboot of your server during the assigned maintenance window. We've been told the maintenance window is 2 hours, but will likely just be a few minutes (my personal VPS was rebooted yesterday and was only down a couple of minutes).

For those interested, here is the Security Advisory from Linode:

http://status.linode.com/incidents/2dyvn29ds5mz

I just want to let everyone know as well that this is not "normal" - we've been using Linode for years and I can't remember the last time something like this happened, so it's not a common event - these upcoming security advisories must be critical.

If anyone has any questions please don't hesitate to ask. Most of our servers are scheduled for reboot on March 6th, with a couple on March 3rd. If you'd like to know the exact maintenance window for your server, open a ticket with us and we can let you know.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 08/06/15 01:43:43PM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
What should we expect if we try to connect to our sites during the reboot time?
Is there anything we will have to DO, or will our sites simply be inaccessible for that short time?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
There is nothing you need to do - your server will just be inaccessible while it is being rebooted. If you attempt to connect to it while it is done, you'll get a "no server response" error in your browser.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
Just a heads up that today is the last day for server maintenance - I see 5 more servers that are part of our hosting pool that are going to be rebooted today - so just a heads up that if your server is not accessible it is likely being rebooted.

Feel free to open a ticket with us if you need details.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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