solved Foxy Cart Issue - Please Help

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@syrus
10 years ago
44 posts
I have followed the exact steps from here
https://www.jamroom.net/the-jamroom-network/documentation/modules/2/setting-up-foxycart-jrfoxycart

The problem is that im getting Data Feed errors on the Foxy Cart Admin side.The error is coming from the url link I have in the advanced settings that reside on the same page as the api code on foxy cart site. The data feed url code is http://www.mysite.com/foxycart/webhook. www.mysite.com has my real site. This is the same link you have in the documentation above link. Basically i'm getting xml data feed errors from that link and also i'm not getting returned information to the buyer account on my site or my admin account on my site and the buyer subscription is not getting marked as purchased on my site in the buyers account. Here is the error code below that im getting on the foxy cart administration side on there site.
DataFeed Failed: (215377475) 2014-02-22 14:18:17 No data returned for http://mysite.com/foxycart/webhook [401] The payments are getting through to foxy cart, but just not returning back to my site and updating my system.

Please Note: That I have checked my api info and all other settings correctly for hours. Also, this data link url code doesn't exist in my cpanel directory,http://www.mysite.com/foxycart/webhook. Please Help I have been struggling with this all day.

updated by @syrus: 04/04/14 11:06:54AM
michael
@michael
10 years ago
7,714 posts
When you go to:
YOUR-SITE.com/foxycart/webhook

You should see:
Quote: INVALID FOXYCART DATA

If you see nothing, then the module is not installed or not activated.
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@syrus
10 years ago
44 posts
Thanks @michael for responding and helping. Yes when I visit the link i see "Invalid Foxycart Data".The module is installed and activated in my website admin panel. What I notice yesterday, was that the files foxycart/webhook, dont exist in my cpanel directory and they are not in my downloaded zip package jrFoxyCart-1.1.8 that I downloaded from you guys. I purchased the foxy cart module from the marketplace by it self, not part of a bundle.
updated by @syrus: 02/23/14 05:13:28AM
brian
@brian
10 years ago
10,148 posts
You will not see a file called "webhook" - that is a route. All views/routes are handled by the core router.

The problem here is that FoxyCart is getting a "401" when it is trying to post back to your site's webhook (which is part of the Foxycart module in JR).

A 401 means your site is requiring authentication - make sure you do NOT have anything in your .htaccess file that is requiring logging in to see your site (i.e. any Auth directives) - those will not work with Jamroom.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 02/23/14 07:27:36AM
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@syrus
10 years ago
44 posts
Thanks @brian, that solved the issue. My site was password protected, cause im still building it, almost finished. So that was the issue, everything is working properly with transactions from the site end.

There is one issue that you guys may want to check into, i went to --> payments --> Transactions and clicked the modify button to modify a transaction and tried the delete button also next to it, while being logged in with my master administration account and when I click the button modify or delete button, nothing happens, i'm not able to modify or delete a transaction from the payments section of my master admin profile account. I have tried this in all browsers chrome, safari and mozilla. The buttons are there and are clickable, but nothing happens when you click them. I also made sure my site was not password protected as well.
brian
@brian
10 years ago
10,148 posts
Glad to see that got your transactions working - I'll check out the button issue.

Thanks!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@syrus
10 years ago
44 posts
Okay I appreciate it. Also, I really appreciate the help and support as well.
brian
@brian
10 years ago
10,148 posts
syrus:
Okay I appreciate it. Also, I really appreciate the help and support as well.

No problem!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
10 years ago
10,148 posts
Just an update that I've checked this out, and it's working as it should - you cannot modify/delete a transaction that comes in via FoxyCart - you can only modify/delete a transaction that was manually created via the "new transaction" button at the top of the transaction register.

Hope this helps!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@syrus
10 years ago
44 posts
Ok thanks Brian for clearing that up for me.

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