blog documentation FAQ followers forum marketplace services youtube

solved Products Module Issue

The Jamroom Network » Forum » Jamroom Developers » Page » Products Module Issue
ukdenny
@ukdenny
6 years ago
304 posts
I have just installed the Products module and I have charged shipping and handling on the product.
Every thing registers and the shipping charge is added but when it gets to the PayPal site to pay it's minus the shipping charge.
Why would this be?
updated by @ukdenny: 10/09/18 07:25:38PM
brian
@brian
6 years ago
10,148 posts
ukdenny:
I have just installed the Products module and I have charged shipping and handling on the product.
Every thing registers and the shipping charge is added but when it gets to the PayPal site to pay it's minus the shipping charge.
Why would this be?

Are you using the Payments module for this or the PayPal Buy It Now module?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
6 years ago
304 posts
I think it must be Payments module, there is a shopping trolly icon
brian
@brian
6 years ago
10,148 posts
ukdenny:
I think it must be Payments module, there is a shopping trolly icon

Thanks - I'm not aware of any issues with that, but I will check it out.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
6 years ago
10,148 posts
One followup question - is PayPal your "active" payment plugin or are you using Stripe with the "Enable PayPal Checkout" option checked in the payments global config?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
6 years ago
304 posts
PayPal is my active payment processor/plugin
brian
@brian
6 years ago
10,148 posts
I've reproduced this and will get it fixed for the next Payments module release.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
6 years ago
304 posts
Thanks Brian
brian
@brian
6 years ago
10,148 posts
This is fixed in the latest Payments module update.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
6 years ago
304 posts
Great Brian, thank you.
Just a point regarding shipping, if the shipping cost was say xx for local Country but more to ship to a different country, in other words a drop down choice of shipping how would this be accomplished please?
brian
@brian
6 years ago
10,148 posts
ukdenny:
Great Brian, thank you.
Just a point regarding shipping, if the shipping cost was say xx for local Country but more to ship to a different country, in other words a drop down choice of shipping how would this be accomplished please?

That requires a 3rd party API into a shipping estimator - that's not something supported at this time, so for now I'd recommend setting a shipping amount that covers any shipping costs.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
6 years ago
304 posts
okay, thank you.
updated by @ukdenny: 07/11/18 01:02:35PM

Tags