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videos not streaming after 6.1.0b

The Jamroom Network » Forum » Jamroom Developers » Page » videos not streaming after 6.1.0b
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@devcentricbeats
7 years ago
118 posts
Videos just show a blank screen.
updated by @devcentricbeats: 09/24/17 08:45:48PM
michael
@michael
7 years ago
7,714 posts
read this?

Michael's blog: "Upgrading to Jamroom 6.1 Videos have gone"
https://www.jamroom.net/michael/blog/96/upgrading-to-jamroom-61-videos-have-gone
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@devcentricbeats
7 years ago
118 posts
Thanks. Still no change after i verified the video. I reset an integrity checked also.
brian
@brian
7 years ago
10,148 posts
Can you link to the URL you are not seeing it play at? This should be working.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
7 years ago
10,148 posts
Looks like you're using a skin based on Follow Me - you'll need to edit the skins/SkinName/jrVideo_item_detail.tpl file and find the line that looks like:

{elseif $_item.video_file_extension == 'flv'}

and change that to:
{else}

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@devcentricbeats
7 years ago
118 posts
Found it and change the code but had no effect.
brian
@brian
7 years ago
10,148 posts
before i go:
Found it and change the code but had no effect.

We're checking this out - we're not seeing any issues locally but are seeing the same issue on our Demo site. It's unique to Follow Me, so we're working to get a fix out for it that is also backwards compatible with Core 6.0.x.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@devcentricbeats
7 years ago
118 posts
Thanks for checking it out.
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@devcentricbeats
7 years ago
118 posts
Good news. I restored all the modules and then the core back to jr 6.0.7.
Then i placed the {else} where you suggested, then reloaded all the betas and now the videos are viewable.
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@devcentricbeats
7 years ago
118 posts
The videos are visible but wont play.
its reading this error
"An error was encountered loading the media URL"
https://www.centricbeats.com/admin/video/13/stock-video-2


new videos that are as little as 5 mbs reads this:
"This video file is currently being processed and will appear here when complete."
https://www.centricbeats.com/admin/video/29/de
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@devcentricbeats
7 years ago
118 posts
I did everything suggest here https://www.jamroom.net/the-jamroom-network/documentation/problems/114/somethings-wrong-what-do-i-do

and vids are still showing the error
michael
@michael
7 years ago
7,714 posts
you re-ran:
ACP -> MODULES -> PROFILES -> VIDEO -> TOOLS -> VERIFY VIDEO FILES

??
michael
@michael
7 years ago
7,714 posts
This is a known issue. I can see in your source code that the video options for the player are:
"m4v": "https://www.centricbeats.com/video/stream/video_file/13/key=1/file.m4v",
                                m4v: "https://www.centricbeats.com/video/stream/video_file_mobile/13/key=1/file.m4v",
The first file plays while the second file does not play

PLAYING
https://www.centricbeats.com/video/stream/video_file/13/key=1/file.m4v

NOT PLAYING
https://www.centricbeats.com/video/stream/video_file_mobile/13/key=1/file.m4v

It not working for you makes me think the fix has not yet been released in the beta core you're using.

Check a different skin as the tracker says the issue is in the skin override of the module template, so if you try something like elastic, it wont have an over-ride and you can know the issue is skin related.
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@devcentricbeats
7 years ago
118 posts
Yes. Thanks for the insight, the videos does work in the elastic theme.

I tried a few different skins but all had the same issue.

Im not at all a expert but are there specific areas i can look to try to figure out the issue.
updated by @devcentricbeats: 06/26/17 06:10:41PM
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@devcentricbeats
7 years ago
118 posts
and yes i re ran the verify files also

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