Skin not loading

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DannyA
@dannya
9 years ago
584 posts
I've enabled a session recorder in my production environment. I have noticed some users on occasion do not load the proper skin. The resulting skin is a disaster and the experience falls apart. Actually, I can't tell if its not loading the skin or just the css file. What could be causing this? Could they be getting a bad cache file?
I have not see any consistent pattern of device, browser or OS. But I saw one user who tried the site on 4 differenct browser/device combinations and all failed except for one page. After signing in, it went goofy again. On one occasion, it looked like they were signed in with access to the ACP!!! I'm concerned there is some caching issue.

A bit concerned and confused and looking for ideas.
updated by @dannya: 02/19/16 01:47:33AM
brian
@brian
9 years ago
10,148 posts
Are you sure this is not a byproduct of your session recorder?


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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DannyA
@dannya
9 years ago
584 posts
That's impossible to know. If I disable it, I'll never see other people's systems. :). However, I have had it happen to me once or twice before when i did not have the recorder running and it resolved when I cleared the cache.
brian
@brian
9 years ago
10,148 posts
DannyA:
That's impossible to know. If I disable it, I'll never see other people's systems. :). However, I have had it happen to me once or twice before when i did not have the recorder running and it resolved when I cleared the cache.

I would suspect something might be corrupting your cache - about the only thing I can think of that would break things like that (and if it is fixed by clearing caches).


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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