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Playlist & Profile Module Updates Not Working

The Jamroom Network » Forum » Installation and Configuration » Page » Playlist & Profile Module Updates Not Working
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Ekwe
@ekwe
11 years ago
212 posts
Been trying to update playlists and profiles, by changing the names and images. But after I click save, it loads like it was successful. But nothing changes.
updated by @ekwe: 05/18/14 05:02:20PM
brian
@brian
11 years ago
10,149 posts
I don't see any issues with it here - have you made any customizations to the profile forms or fields?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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Ekwe
@ekwe
11 years ago
212 posts
I added a few to the form designer
brian
@brian
11 years ago
10,149 posts
Ekwe:
I added a few to the form designer

Try disabling the extra fields to see if that is the cause - shouldn't be since we use custom form fields here on jamroom.net and I'm not seeing any issues, but it's worth testing.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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Ekwe
@ekwe
11 years ago
212 posts
did that, not still working
brian
@brian
11 years ago
10,149 posts
Ekwe:
did that, not still working

Try it with a different browser and see if you see the same thing.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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Ekwe
@ekwe
11 years ago
212 posts
Still not working :(
brian
@brian
11 years ago
10,149 posts
Ekwe:
Still not working :(

We will need to log into your system and find out the root cause - contact us at support [at] jamroom [dot] net with your Jamroom URL, admin login and FTP information - note that since you are not a Jamroom subscriber if the root cause is due to customizations and takes time to diagnose, we may need to charge for the time.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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