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Cannot Install

The Jamroom Network » Forum » Installation and Configuration » Page » Cannot Install
ukdenny
@ukdenny
10 years ago
304 posts
I am trying to install the Jamroom 5 Core. My Host has enabled php 5.3 for me. Initially I saw the install screen and entered the DB info but then got immidiate error messages. I tried again and now get:- CRI: unable to initialize settings - verify installation
updated by @ukdenny: 05/17/14 07:41:59PM
michael
@michael
10 years ago
7,717 posts
suggest you delete it and start again.

Copy those first error messages and paste them here.

alternatively: check in
/data/logs/error_log

and
/data/logs/debug_log

for any messages.
ukdenny
@ukdenny
10 years ago
304 posts
It appears my host will not enable 'system' they say -

"I can say that we don't allow access to the "system" function, that is very insecure. Lazy programmers use that function vs using proper methods."

I tried to upload it to a VPS at another host and the install would not go ahead either for the same reason
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
You should either choose a host which meets the requirements for Jamroom or change to a different cms.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
updated by @ultrajam: 04/10/14 07:46:33AM
brian
@brian
10 years ago
10,148 posts
ukdenny:
"I can say that we don't allow access to the "system" function, that is very insecure. Lazy programmers use that function vs using proper methods."

You should change hosting providers - "lazy" hosting providers do not know how to effectively secure their systems, and instead rely on hacks such as disabling language features.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
10 years ago
304 posts
Do you have a list of reasonably priced hosts that meet the jamroom requirements for JR5. I only want to use the Genosis module. I have JR4 running on my server at the moment for artists and will remain with this for now.
brian
@brian
10 years ago
10,148 posts
We are actually in the process of getting a "recommended hosting" system setup here, but it's not online yet. One of the first we've been working with is here:

http://www.arvixe.com/

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
10 years ago
304 posts
Brian, I have asked arvixe if they 'comply' with the JR requirements. If they do I will open an account with them and let you know. I tried their live chat but after the initial contact I was hanging for 20 minutes, so I have emailed them.
brian
@brian
10 years ago
10,148 posts
ukdenny:
Brian, I have asked arvixe if they 'comply' with the JR requirements. If they do I will open an account with them and let you know. I tried their live chat but after the initial contact I was hanging for 20 minutes, so I have emailed them.

Thanks for that - I appreciate it. I really would love to hear how it goes, as we've had a lot of hosting companies want to work with us, but we're going to be picky about who we endorse - we need to see excellent service all around.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
10 years ago
304 posts
Well, I signed up and it's installed (told them I was referred by Jamroom.net)but I cannot install the Genosis modules and get the error:- Invalid Licence recieved from marketplace.
I have entered the required email address and key retrived from my JR account
updated by @ukdenny: 04/11/14 02:56:13AM
brian
@brian
10 years ago
10,148 posts
ukdenny:
Well, I signed up and it's installed (told them I was referred by Jamroom.net)but I cannot install the Genosis modules and get the error:- Invalid Licence recieved from marketplace.
I have entered the required email address and key retrived from my JR account

I'm seeing this as well on a new install - working on it now and will let you know when it is fixed.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
10 years ago
10,148 posts
I just pushed out a small update to the Marketplace module (version 1.0.19) that fixes this issue with installing a free bundle - update and that should work for you now.

Let me know if you see any issues.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
10 years ago
304 posts
I still get the same error (after clearing my cache) I was unable to download this bundle to install manually either.
brian
@brian
10 years ago
10,148 posts
ukdenny:
I still get the same error (after clearing my cache) I was unable to download this bundle to install manually either.

Hmm - I just installed here on a new install and don't see any issues - can you contact me at brian [at] jamroom [dot] net so I can check it out on your site?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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