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solved 500 internal server error on install

The Jamroom Network » Forum » Installation and Configuration » Page » 500 internal server error on install
hansd007
@hansd007
10 years ago
50 posts
I downloaded the latest version of JR and trying to install on a decidcated server.

I am getting a 500 internal server when trying to install here, http://crash.bamradionetwork.com/

I've checked that the requirements are all met, could it be an htaccess issue?
updated by @hansd007: 03/16/14 05:58:18AM
brian
@brian
10 years ago
10,148 posts
Yes - most likely there is a directive in the .htaccess file that is not allowed in your server config. Try removing the "ExecCGI" option from the Options line - that's one that seems to be restricted on some hosting providers.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hansd007
@hansd007
10 years ago
50 posts
Hi Brian,

Yes just tried that but still no luck.
brian
@brian
10 years ago
10,148 posts
hansd007:
Hi Brian,

Yes just tried that but still no luck.

You'll want to check the web server error log (i.e. /var/log/apache2/error_log) and see what is causing the issue - if it is mod_rewrite, then your hosting provider will need to enable mod_rewrite on your account.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hansd007
@hansd007
10 years ago
50 posts
Hi Brian,

This is the error I found,

SoftException in Application.cpp:256: File "/home/jack1/public_html/crash/modules/jrCore/router.php" is writeable by group
hansd007
@hansd007
10 years ago
50 posts
I changed the permissions on router.php to 755 and now I get a "This webpage has a redirect loop" error message
brian
@brian
10 years ago
10,148 posts
hansd007:
Hi Brian,

This is the error I found,

SoftException in Application.cpp:256: File "/home/jack1/public_html/crash/modules/jrCore/router.php" is writeable by group

Sounds like you have something custom checking the permissions of files - I've not seen that before, so I'm not sure what the solution is going to be. Maybe try 700 instead for directories and 600 for files?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hansd007
@hansd007
10 years ago
50 posts
Yah that seems to have been the problem. I think I fixed it.
hansd007
@hansd007
10 years ago
50 posts
Thanks for the help
brian
@brian
10 years ago
10,148 posts
hansd007:
Yah that seems to have been the problem. I think I fixed it.

Glad to hear it - thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hansd007
@hansd007
10 years ago
50 posts
Hi Brian,

We want to create an environment where users can create an account and upload their audio/podcasts/radio shows. We also want the ability to moderate/approve what is uploaded/published.

Which modules should we purchase to achieve this?
brian
@brian
10 years ago
10,148 posts
hansd007:
Hi Brian,

We want to create an environment where users can create an account and upload their audio/podcasts/radio shows. We also want the ability to moderate/approve what is uploaded/published.

Which modules should we purchase to achieve this?

That should be no problem - since those are all audio based, you'd want the audio module at a minimum. The core already adds the moderation, so there's nothing extra you need there.

Depending on anything extra you might want, we have a lot of free modules that can help you out, and we have good bundle deals on others:

https://www.jamroom.net/the-jamroom-network/bundle

Check those out and let me know if you have any followup questions.

All the modules (free and paid) are easily installed from directly within your Jamroom - just click on the "Marketplace".

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hansd007
@hansd007
10 years ago
50 posts
Sounds good, thanks.
hansd007
@hansd007
10 years ago
50 posts
Hi Brian,

Purchased a couple modules, works great.

Quick question. We would like to have the option for users to add the URL of a audio file as well as upload one.

Is there a module which does that?

We purchased the Audio module but just want users to be able to add an audio file by linking to one on another server.

Thanks.
brian
@brian
10 years ago
10,148 posts
hansd007:
Quick question. We would like to have the option for users to add the URL of a audio file as well as upload one.

Is there a module which does that?

The audio module does not do that out of the box, but you could use the form designer to add in an "audio_url" field, and make the audio_file field NOT required - then in your audio templates do a check:

{if strlen($item.audio_url) > 0}
    .... show the link ....
{else}
    .... show the player and other info ....
{/if}

Let me know if that helps.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hansd007
@hansd007
10 years ago
50 posts
Got it thanks. Easy enough.
hansd007
@hansd007
10 years ago
50 posts
Hi Brian,

We purchased the Sharethis module however I can't get the social icons to appear.

I did signup for a free account with Sharethis and entered the PubKey in the admin.

Any ideas?
brian
@brian
10 years ago
10,148 posts
hansd007:
Hi Brian,

We purchased the Sharethis module however I can't get the social icons to appear.

I did signup for a free account with Sharethis and entered the PubKey in the admin.

Any ideas?

Can you please start this as a new post in the "Jamroom Help" forum?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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