updated by @ukdenny: 06/02/18 03:22:54PM
JAMROOM
solved System Tools Errors
The System Tools module is installed and enabled?
Basic question, I know, but if you installed JR from an older package it may not be included.
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Paul Asher - JR Developer and System Import Specialist
Basic question, I know, but if you installed JR from an older package it may not be included.
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Paul Asher - JR Developer and System Import Specialist
Problems with your server I'd imagine.
What is the operating system for your server?
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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
paul:
The System Tools module is installed and enabled?
Basic question, I know, but if you installed JR from an older package it may not be included.
The System Tools module is installed and enabled?
Basic question, I know, but if you installed JR from an older package it may not be included.
The version is 6.1.6 the same as previously uploaded to a site on the same server that does not have this particular issue
Maybe try reloading the system tools module from the ACP -> Core -> Marketplace -> Reload Modules and Skins section - if it's working on one but not the other, then I'm not sure what the issue would be.
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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
You'll want to contact your hosting provider and find out why those binaries are not working then.
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
The hosting company has now replied:-
The issue I see is the files in /home/mydreams/public_html/justcountry.co.uk/modules/jrSystemTools/tools
run with the error illegal instruction. They are statically compiled modules.
Is it possible to get these in 64 bit format? That would be a solution.
John Quaglieri
InterServer, Inc
updated by @ukdenny: 03/03/18 05:34:21AM
The issue I see is the files in /home/mydreams/public_html/justcountry.co.uk/modules/jrSystemTools/tools
run with the error illegal instruction. They are statically compiled modules.
Is it possible to get these in 64 bit format? That would be a solution.
John Quaglieri
InterServer, Inc
updated by @ukdenny: 03/03/18 05:34:21AM
These binaries have been specifically compiled to work on a very wide range of Linux OS's and versions, so no - we can't provide them in a different format. That answer also does not explain why it is working on one of your sites and not the other if they are on the same server?
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
If your server requires different versions of those files, you can specify the server's version location in your config.php file
Docs: "HowTo: use a different FFMPEG binary "
https://www.jamroom.net/the-jamroom-network/documentation/howto/4641/howto-use-a-different-ffmpeg-binary
Docs: "HowTo: use a different FFMPEG binary "
https://www.jamroom.net/the-jamroom-network/documentation/howto/4641/howto-use-a-different-ffmpeg-binary
