solved 500 internal error from the core links

boplive
@boplive
10 years ago
345 posts
500 INTERNAL SERVER ERROR

I just uploaded a few days a go to 5.1.5...using both ftp and from the market place...i deleted the market place...didn't realize i did that until now..but it looks like i'm having problem with the following links

http://www.mysite.com/core/admin/global
http://www.mysite.com/core/activity_log
http://www.mysite.com/profile/admin/tools
http://www.mysite.com/core/admin/info

and the integrity check just hangs and goes no where

wht do you think can be wrong and wht may i do to correct it
updated by @boplive: 02/28/14 12:19:07AM
boplive
@boplive
10 years ago
345 posts
boplive: 500 INTERNAL SERVER ERROR I just uploaded a few days a go to 5.1.5...using both ftp and from the market place...i deleted the market place...didn't realize i did that until now..but it looks like i'm having problem with the following links http://www.mysite.com/core/admin/global http://www.mysite.com/core/activity_log http://www.mysite.com/profile/admin/tools http://www.mysite.com/core/admin/info and the integrity check just hangs and goes no where wht do you think can be wrong and wht may i do to correct it



ok..i just uploaded the new download core and now...the whole site is blank....?????
brian
@brian
10 years ago
10,148 posts
A 500 internal server errors means there is something in your .htaccess that is not allowed by your server - you'll need to find what that is, and contact your hosting provider to find out what they changed.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
boplive
@boplive
10 years ago
345 posts
I'll contact them and let you know what happened..thanks Brian
michael
@michael
10 years ago
7,721 posts
FYI: if you cant access the admin panel to see the error log, you can also see it in text format here:
yoursite.com/data/logs/error_log
boplive
@boplive
10 years ago
345 posts
Yeah...Michael...I can't even see nothing on the link that you provided...just waiting back for a response back from jbservers
douglas
@douglas
10 years ago
2,791 posts
You can look in your data/logs/error_log directory via a FTP client, instead of using your browser, to get to the error log file.

Hope this helps,
Douglas


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
boplive
@boplive
10 years ago
345 posts
DJ informed me below with the following,

You don't have a 500 error. You have a php error as noted in your log file.

[28-Jan-2014 15:55:16 America/Chicago] PHP Parse error: syntax error, unexpected $end in /home/spi1/public_html/modules/jrCore/lib/form.php on line 713

I noticed the error was happening because the form.php file was incomplete. I replaced it with a full copy of the file and the site opens. I do see that there are still problems though. I would suggest re-uploading the core files to make sure everything is complete.

With his info from DJ and where you guys told me to go - data/logs/error_log
I was able to go to the control panel and see the errors...all of them for the last 2 weeeks..but the one that was given the site problem was a copied jrEvent file.that i named jrEventx...I took it out and everything went back to normal..I should had known better...
Thanks a bunch guys for your help...you guys are doing a tremendous job.. :)
boplive
@boplive
10 years ago
345 posts
boplive: DJ informed me below with the following, You don't have a 500 error. You have a php error as noted in your log file. [28-Jan-2014 15:55:16 America/Chicago] PHP Parse error: syntax error, unexpected $end in /home/spi1/public_html/modules/jrCore/lib/form.php on line 713 I noticed the error was happening because the form.php file was incomplete. I replaced it with a full copy of the file and the site opens. I do see that there are still problems though. I would suggest re-uploading the core files to make sure everything is complete. With his info from DJ and where you guys told me to go - data/logs/error_log I was able to go to the control panel and see the errors...all of them for the last 2 weeeks..but the one that was given the site problem was a copied jrEvent file.that i named jrEventx...I took it out and everything went back to normal..I should had known better... Thanks a bunch guys for your help...you guys are doing a tremendous job.. :)


Advice to everyone...IF YOU DUPLICATE ANY OF THE FOLDERS IN THE MODULES SECTION...DO NOT NAME THEM TOO CLOSE AS THE ORIGINAL FOLDER...Ex: jrEvent and have another called jrEvent2,jrBlog and have a folder called jrBlognew....this will cause problems which is what I just had in my site.

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