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solved multiple Jamroom Licenses?

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MONEE
@monee
10 years ago
36 posts
I have purchased superpack and artist solo bundle but my licenses for audio support that came with solo artist bundle don't seem to be showing up
updated by @monee: 02/18/14 02:56:33AM
michael
@michael
10 years ago
7,713 posts
try:
* running the integrity check
* clearing the caches
* reload modules or skins
MARKETPLACE - TOOLS - RELOAD MODULES OR SKINS
* run the system updates
MARKETPLACE - SYSTEM UPDATES

In none of that helps, check the activity logs for errors.
brian
@brian
10 years ago
10,148 posts
MONEE:
I have purchased superpack and artist solo bundle but my licenses for audio support that came with solo artist bundle don't seem to be showing up

This is because you have 3 Jamroom installs, and your audio module is already being used on 2 of them - it will show as "purchase" on the 3rd. Remember each module that is a JCL (Jamroom Commercial License) module is allowed to be installed on up to 2 sites. So if you purchase another license, that would give you 4 sites you could install on, and so on.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
MONEE
@monee
10 years ago
36 posts
brian:
MONEE:
I have purchased superpack and artist solo bundle but my licenses for audio support that came with solo artist bundle don't seem to be showing up

This is because you have 3 Jamroom installs, and your audio module is already being used on 2 of them - it will show as "purchase" on the 3rd. Remember each module that is a JCL (Jamroom Commercial License) module is allowed to be installed on up to 2 sites. So if you purchase another license, that would give you 4 sites you could install on, and so on.

Hope this helps!

yes I understand that. The 2 sites that it is installed on should be under my super pack license. the third should be under the audio license that came with solo artist bundle unless I'm missing something
brian
@brian
10 years ago
10,148 posts
MONEE:
the third should be under the audio license that came with solo artist bundle unless I'm missing something

Nope - you're not missing anything. Let me check it out, as the bundle purchase should have automatically created a new jrAudio license.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
10 years ago
10,148 posts
For some reason it wasn't added, so I just manually added a new license in for your account - you should be able to install that now.

Sorry about that, I'll figure out what's up.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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MONEE
@monee
10 years ago
36 posts
thanks. I got it installed
brian
@brian
10 years ago
10,148 posts
MONEE:
thanks. I got it installed

Glad to hear it - thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net