blog documentation FAQ followers forum marketplace services youtube

solved User profile page Timeline widget displaying "no items found"

The Jamroom Network » Forum » Installation and Configuration » Page » User profile page Timeline widget displaying "no items found"
Xephius
Xephius
@xephius
8 years ago
93 posts
This maybe a skin issue, but the Timeline widget on our profile page is not updating with the contents of the user timeline. Also, when clicking directly on the Timeline and puling up its display page, posts display fine but any images only show links. Clicking them loads the image. Any suggestions on how to get it to load the timeline and images in the timeline normally?
updated by @xephius: 02/12/17 06:14:12PM
douglas
@douglas
8 years ago
2,793 posts
In your ACP > Site > Media URL Scanner > Global Config, check the Expanded Media check box and save your settings.

Be sure to reset your cache as well.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Xephius
Xephius
@xephius
8 years ago
93 posts
Thanks Douglas,

I made those changes to the Expanded Media, but it didn't solve the Timeline issue. Attached is a picture of my personal profile page showing the Timeline displaying 'no items found' and my actual Timeline page showing it does contain 'stuff'. Any suggestions for this?
Strumelia
Strumelia
@strumelia
8 years ago
3,603 posts
Could be related to this other current thread?:
https://www.jamroom.net/the-jamroom-network/forum/new_posts/45621/jr6-timeline-question


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Xephius
Xephius
@xephius
8 years ago
93 posts
Maybe?
It seems that the Timeline display module that sits on the profile page can not find the list of Timeline items to be displayed. This could be related to the items not getting tagged to be displayed on the Timeline, but I am not sure how to check that. I don't see any (obvious) global check boxes or setting that seem to effect this.
douglas
@douglas
8 years ago
2,793 posts
theartsherpa:
Maybe?
It seems that the Timeline display module that sits on the profile page can not find the list of Timeline items to be displayed. This could be related to the items not getting tagged to be displayed on the Timeline, but I am not sure how to check that. I don't see any (obvious) global check boxes or setting that seem to effect this.

If you've added items to a profile as the admin, they will not show on that profiles timeline, you'll want to login as the profile user in order for the newly added items to show on the timeline.

Only items added to a profile by the profile user will show on the timeline.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Xephius
Xephius
@xephius
8 years ago
93 posts
Every Timeline widget on evert profile page on the site is empty, even when they have items in the Timeline on their profile. The same behavior happens as an admin, or as a standard user.
douglas
@douglas
8 years ago
2,793 posts
This is kind of strange... I do see the issue on your site but I'm not sure why.

I tested it on your site in the jamroom-admins account you have setup for us...

https://theartsherpa.com/jamroom-admins

and it worked as it should. The newly created Gallery shows on the profile index timeline and I tested the profile index timeline form as well without issues.

But I can not find a reason for your other profile pages to not have entries on their profile index page when they have entries on their profile "Timeline" page.

I'll pass this along and see if one of the other guys can figure this out.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
gary.moncrieff
gary.moncrieff
@garymoncrieff
8 years ago
865 posts
I have the same with my skin, a heavily modified cloned version of mediapro, even if I switch to another skin, but not experiencing it on the dev site. I know I will have to redo my skin entirely for Jr6 so wasn't too concerned as I am in a holding pattern right now. Thought it was a weird issue only for me, like so many things I have had to tweak along the way with my skin.

I have spent weeks trying to figure it out to no avail and come to the conclusion it might be some combination of modules I have on my main site. If I get time I will continue digging.
brian
@brian
8 years ago
10,148 posts
This has been fixed - sorry it took a bit to figure this one out. Root cause was there were "competing" _profile_id checks from both the timeline and follower modules which were resulting an match case that would never be found (_profile_id = 0). This only happened if the "include_followed" jrCore_list parameter was used.

This is fixed on your site and I've got this fixed in the next core release.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 11/13/16 06:48:33AM
SteveX
SteveX
@ultrajam
8 years ago
2,584 posts
I didn't know that there was an include_followed parameter for jrCore_list.

Thanks :)


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)