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solved Getting error on fresh install

The Jamroom Network » Forum » Installation and Configuration » Page » Getting error on fresh install
Isleander
Isleander
@isleander
8 years ago
554 posts
Getting this error every time I try to install a fresh install of new Core.

Fatal error: require_once(): Failed opening required '/home/sites/regal-network.com/public_html/modules/jrCore/include.php' (include_path='.:/usr/share/pear53:/usr/share/php:/usr/share/ZendFramework') in /home/sites/regal-network.com/public_html/install.php on line 71

Any advice?
updated by @isleander: 08/26/16 03:23:15PM
brian
@brian
8 years ago
10,148 posts
Looks like not all the files were uploaded to your server - make sure everything is getting uploaded in to your web root.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Isleander
Isleander
@isleander
8 years ago
554 posts
Still having the same problem. Have tried many times.
------------------------------------------------------
Fatal error: require_once(): Failed opening required '/home/sites/regal-network.com/public_html/modules/jrCore/include.php' (include_path='.:/usr/share/pear53:/usr/share/php:/usr/share/ZendFramework') in /home/sites/regal-network.com/public_html/install.php on line 71
updated by @isleander: 05/20/16 04:04:23AM
Isleander
Isleander
@isleander
8 years ago
554 posts
Finally installed using an older core.
paul
@paul
8 years ago
4,326 posts
This shouldn't be an issue. What version Core worked, and what version didn't?


--
Paul Asher - JR Developer and System Import Specialist
Isleander
Isleander
@isleander
8 years ago
554 posts
I have sorted it... it would appear that there is an error somewhere in the code of the latest version - 5.3.5

I installed it with version 5.2.41 with no error.

I am still seeing the wrong info on the licensing page, which should read http://regal-network/bible_newberry, not http://regal-network/ncnorg - which is an older site which long exists.
updated by @isleander: 05/24/16 07:32:00AM
michael
@michael
8 years ago
7,715 posts
did an install here today with the downloaded version from here and didn't notice any errors.

You can "Release all licenses" from here:
https://www.jamroom.net/networklicense/license_browser/119182

and they will get picked up on again when updated from your new install location.

All the modules are usable on up to 2 locations anyhow, so you can have a dev machine and a production site working at the same time. or if its on our hosting as many as you like.
Isleander
Isleander
@isleander
8 years ago
554 posts
Yes - I know about releasing the licences... that is not the problem.

I currently only have ONE Jamroom site - which is at http://regal-network.com/bible_newberry/

Which is running fine. No problem there. The problem is that on the Jamroom licence page it is showing as http://regal-network.com/ncnorg/, a directory and website that does not exist.

If I realise the licences from the Jamroom release licences page, they release them from the existing website ( http://regal-network.com/bible_newberry), which obviously I do not want to do.
brian
@brian
8 years ago
10,148 posts
I've manually fixed this for you - turns out there was another entry for "regal-network.com" for a different user - I'm guessing you might have originally installed under a different user name on that domain?

Should be good now.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Isleander
Isleander
@isleander
8 years ago
554 posts
Thanks Brian... I am seeing this though (see image).
Which points to http://regal-network.com, rather than to http://regal-network.com/bible_newberry
updated by @isleander: 05/26/16 04:18:06AM