solved Bluehost blank screen

blindmime
@blindmime
9 years ago
772 posts
I awoke this morning to find that all of my jamroom development sites hosted at bluehost where showing a blank screen.

The fix was switching from the bluehost default php 5.4 to php 5.4 (single php.ini).
updated by @blindmime: 03/13/16 08:08:38AM
blindmime
@blindmime
9 years ago
772 posts
Hmm.

Now this morning, everything was continuing to work fine, then at one point I stopped to get coffee and when I returned I was getting a blank screen on all of my Jamroom development sites again.

So I changed the php to 5.6 (not single php.ini) and they are working again.

I wonder if the php engine is breaking somehow and changing versions is rebuilding it so it starts working again. Sounds like there is an issue with the server's php -- am I right?

Do you happen to know what might cause something like this?
brian
@brian
9 years ago
10,148 posts
Sounds like it could be a PHP caching issue - is your site using ACP, xcache or other PHP caching accelerator?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
michael
@michael
9 years ago
7,715 posts
check the server logs for any helpful info.
blindmime
@blindmime
9 years ago
772 posts
This behavior continued happening this weekend. It appears to disable php for a few minutes and then it's OK. Support says the server was having no issues. They suggested it could be a large home page or high number of plugins. It disables ALL of the jamroom sites I have on this server. Since this has just started happening and it's inconsistent maybe the server is just overloaded? I know a mass shared server is not the best environment. I use it to stage live development ideas. I don't believe it's jamroom causing this. But I'm no expert. I'm just curious about this issue. Why it would just start happening. The general server log (the one showing all domains, not just mine) shows a few ModSecurity denials. On my sites, I'm seeing division by zero errors in Seamless on many jamroom installs. Also the jamroom core is failing to load something called http.so I think.
michael
@michael
9 years ago
7,715 posts
Love to see the activity/error logs if you want to send me your admin login details to support at jamroom dot net I'll take a look. Include a link to this thread to remind me what we're doing.
brian
@brian
9 years ago
10,148 posts
blindmime:
It disables ALL of the jamroom sites I have on this server.

That's definitely a server issue - JR can't disable other web sites on a server. My guess is something is misconfigured at the server level and is crashing, which is why you see everything go down.

I know you run a lot of JR sites, and also are a VIP subscriber - why are we not hosting your Jamroom sites for you? :)


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
blindmime
@blindmime
9 years ago
772 posts
I've actually just started this process.

Do I need to install the Mailgun module? Email appears to work without it. Or does the module handle notifications, newsletters, invites, etc?

Also, generally, how long does it take to propagate? I've set the domain as the primary domain in the jamroom hosting dashboard. I think the domain I transferred is still being served from bluehost.
updated by @blindmime: 12/07/15 04:34:22AM
blindmime
@blindmime
9 years ago
772 posts
Well, that really couldn't be any easier. I've transferred two sites now. One with 36,000 profiles. Very smooth. Kinda fun. It's so easy that I did the second one while I was doing something else. I didn't even read the documentation (just discovered it).

I was hesitant over email since I'm used to cPanel and setting up emails for many domains, but once you set up mailgun once, setting up email on jamroom is actually much easier. Just type in the email you want and where you're forwarding it and that's it.

And, of course, the websites now feel very fast.

Thanks, Jamroom!
updated by @blindmime: 12/08/15 03:04:11AM
brian
@brian
9 years ago
10,148 posts
blindmime:
Well, that really couldn't be any easier. I've transferred two sites now. One with 36,000 profiles. Very smooth. Kinda fun. It's so easy that I did the second one while I was doing something else. I didn't even read the documentation (just discovered it).

I was hesitant over email since I'm used to cPanel and setting up emails for many domains, but once you set up mailgun once, setting up email on jamroom is actually much easier. Just type in the email you want and where you're forwarding it and that's it.

And, of course, the websites now feel very fast.

Thanks, Jamroom!

Awesome - welcome aboard :)


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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