Struggling with the basics - Newbie questions

muckajay
@muckajay
9 years ago
19 posts
Hi there. I paid for the hosting account about 12 days ago and although I have hassled Paul via email constantly, I haven't had answers to some questions some people may be able to help with. I am dying to go live with my new site and love everything about jamroom but I am getting really frustrated with so many niggles, can anyone help?

1) Search for music that 'sounds like'
When we add influences (such as foo fighters, michael jackson etc) I believed that was for the band not the individual tracks but I just did a search for foo fighters in the sounds like search box and the results brought back 2 songs (there is only one artist added and they have 3 songs attached not 2 so that seems confusing too). Looked at the module settings and cannot see why the search brings the music result not the artist result.

2) In main menu - Stations (under the music category)
We have been into the skin template and removed the stations option but it still shows on the main menu. How do we remove this?

3)Followers:
We'd like members to follow artists but not artists to follow members. Cannot see this option, is it available?

4) Private notes (we renamed this private messages):
We have unticked the followers only as this says "You can remove this restriction by unchecking this option, which will allow users to send a private note to any other user in the system."
But there is an issue as a user member I still get "Select the user you would like to send this Private Message to. MESSAGE: You can only send a Private Message to site admins and followers."

5) Email verification: we set members and artists to email verification but no emails are coming through to the new users to validate accounts. We're not sure why but I think it could be to do with the email set up in the communication module? Not sure on that one at all.

6) Is there a way of moving modules around on the website? I saw there is something called site builder which is in beta but I need to go live soon (so I can earn money to pay the hosting!!). I am using media pro 5 dark.

7) On profiles there is a box on the right saying Location. Where do people add this? Is it something to do with the geo locator plugin?

If anyone can help on any of these points, please do as I am losing the plot trying to work everything out!!!

Regards,

Jay.
updated by @muckajay: 08/26/15 06:01:44AM
paul
@paul
9 years ago
4,326 posts
Hi Jay - Have answered these same questions in your support ticket. Will copy it here for the benefit of others but with the links to your site ACP removed.

Quote: 1) Search for music that 'sounds like'
When we add influences (such as foo fighters, michael jackson etc) I
believed that was for the band not the individual tracks but I just did a
search for foo fighters in the sounds like search box and the results
brought back 2 songs (there is only one artist added and they have 3 songs
attached not 2 so that seems confusing too). Looked at the module settings
and cannot see why the search brings the muic result not the artist result.

This is the correct operation of the Recommended module. If a band state that the sound like the Foo Fighter, the search will return that band’s music. Have just checked Black Star Bullet’s profile and they do only have the two songs that are returned in the search.

Quote: 2) In main menu - Stations (under the muic category)
We have been into the skin template and removed the stations option but it
still shows on the main menu. How do we remove this?

The Stations option would need to be removed from the skin’s header_menu_desktop.tpl and header_menu_mobile.tpl templates. Also, when making template modifications make sure the site is running in Developer Mode so that caching is disabled and changes are shown immediately. Also, if making skin template changes directly on the templates and not by using the ACP template editor, clone the skin first then switch to the cloned skin and work on that. This will ensure that should we update any of the original skin templates your work will not be overwritten.

Quote: 3)Followers:
We'd like members to follow artists but not artists to follow members.
Cannot see this option, is it available?

Unfortunately this is not possible. The Follower functionality is part of the Jamroom Core and is not quota controled inherently. You could, however, modify the profile templates so as not to show the Follow button on member profiles.

Quote: 4) Private notes (we renamed this private messages):
We have unticked the followers only as this says "You can remove this
restriction by unchecking this option, which will allow users to send a
private note to any other user in the system."
But there is an issue as a user member I still get "Select the user you
would like to send this Private Message to. MESSAGE: You can only send a
Private Message to site admins and followers."

You can change the text string in the PrivateNote module language tab (string #18)

Quote: 5) Email verification: we set members and artists to email verification but
no emails are coming through to the new users to validate accounts. We're
not sure why but I think it could be to do with the email set up in the
communication module? Not sure on that one at all.

You need to set up a MailGun account and set the API Key in your HCP

Quote: 6) Is there a way of moving modules around on the website? I saw there is something called site builder which is in beta but I need to go live soon (so I can earn money to pay the hosting!!). I am using media pro 5 dark.

Site Builder is still in beta but is working well (I’ve been using it a lot recently). You need to enable Beta Channels in your market place tools section then install it from your Market Place

Quote: 7) On profiles there is a box on the right saying Location. Where do people add this? Is it something to do with the geo locator plugin?

This is actually a bug in the template as profile_location is field in sites imported from Ning and if there is no profile bio, it defaults to looking for the location (and other) Ning settings. I’ll get that fixed up, then, if you do want a profile location field to show you can create one with the Form Designer.

Thanks
Paul


--
Paul Asher - JR Developer and System Import Specialist
muckajay
@muckajay
9 years ago
19 posts
Ah much appreciated Paul. I will get on with these and probably be back with more questions hahaha!
blindmime
@blindmime
9 years ago
772 posts
Is Mailgun required? Email notifications seem to be working for me without it.
paul
@paul
9 years ago
4,326 posts
blindmime:
Is Mailgun required? Email notifications seem to be working for me without it.

If running JR on your own server MailGun is not required, but can help it you have lots of email traffic or are getting lots of bounces.
On our hosting, MailGun integration is part of the package and a (free) MG account is required.
hth


--
Paul Asher - JR Developer and System Import Specialist
muckajay
@muckajay
9 years ago
19 posts
So all the above are solved except the location bug brought in from ning.
paul
@paul
9 years ago
4,326 posts
muckajay:
So all the above are solved except the location bug brought in from ning.

I'll get the latest MediaPro skins released shortly.


--
Paul Asher - JR Developer and System Import Specialist

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